Meter Technician

Inframark•Belle Chasse, LA

About The Position

Inframark's Operations and Maintenance team provides water, wastewater, and public works services to municipalities, utility districts, and industries. Meter Technicians work assigned routes to accurately read utility meters and perform related installation, inspection, testing, repair, and replacement work. The position involves working outdoors in all weather conditions and responding to customer service needs. Employees are expected to follow company safety policies and work harmoniously with coworkers and the public.

Requirements

High school diploma or GED.
One year of previous experience and/or training involving meter reading, general maintenance work, customer service, or vehicle operation, or an equivalent combination of education, training, and experience.
Valid state driver's license and ability to meet minimum driving standards.
Good oral and written communication skills.
Basic computer skills and knowledge.
Ability to walk and stand for extended periods and work outdoors over rough terrain in inclement weather.
Ability to climb fences and frequently bend over to work in utility access areas.
Ability to perform frequent standing, kneeling, bending, and climbing and to use hands to operate and manipulate tools and equipment.
Ability to perform very heavy physical exertion, including lifting over 50 pounds and regularly exerting over 100 pounds of force.
Willingness to work non-standard and overtime hours as required.
Normal visual acuity and field of vision, hearing, and depth perception.
Ability to adhere to required safety standards and mitigate workplace hazards.

Responsibilities

Locate and read residential and commercial utility meters on assigned routes within designated timeframes, driving a utility truck to perform meter-reading activities.
Replace water meters according to work orders and verify that identifying numbers match on the house, meter, MXU, and work orders.
Record meter readings using a computer meter-reading device, confirm reading accuracy, and transfer meter data between a portable device and computer system for billing.
Respond to service calls, customer inquiries, and complaints.
Program newly installed meters and reprogram existing meters as needed.
Service, repair, install, remove, and replace meters and associated equipment.
Test meters for proper operation and accurate readings, check water pressure, and report problems or faulty equipment to a supervisor.
Connect, disconnect, or reconnect utility service as appropriate.
Collect water samples for mandatory testing and for customers upon request.
Assist with customer service functions and immediately inform a supervisor of customer service issues.
Perform general and preventive maintenance to keep vehicles and equipment operable.
Attend safety classes and reinforce and comply with company safety policies.
Work harmoniously with ESG employees and the public and comply with ESG policies.
Perform related work and other duties as assigned.