Meter Technician
About The Position
The Meter Technician connects and disconnects water service; checks and repairs meter leaks; performs pressure checks; maintains meter boxes and lids; and installs and repairs automatic meter reading equipment. The technician ensures meters register properly and corrects meters that are stopped, running backward, or failing to record water use. The role includes reading and verifying water meters, recording consumption for residential and commercial customers, and entering customer and meter data into handheld devices and computerized maintenance software. The technician responds tactfully to customer inquiries and complaints and serves in a rotating on-call duty schedule for after-hours customer requests and emergencies. Work is performed under the general supervision of the Meter Maintenance Manager. The position has no supervisory responsibilities.
Requirements
- High school diploma or GED.
- Valid driver's license and a good driving record.
- Good oral and written communication skills.
- Basic computer skills, including CIS Infinity.
- Ability to lift and/or move up to 50 pounds.
- Ability to obtain First Aid and CPR certifications within one year of employment.
- Ability to perform regular on-call duty.
- Ability to perform general manual labor outdoors in varying weather conditions.
- Ability to navigate the service area using maps, landmarks, and physical addresses.
- Ability to read, analyze, and interpret operating and maintenance instructions, safety procedures, standard operating procedures, and schematic drawings.
- Ability to write reports, present information effectively, and respond to questions from managers, customers, and the public.
- Ability to calculate proportions, percentages, area, circumference, and volume.
- Ability to solve practical problems and interpret written, oral, diagrammed, or scheduled instructions.
- Ability to meet the physical demands of the role, including standing, walking, stooping, kneeling, crouching, crawling, reaching, handling tools or equipment, sitting, climbing, balancing, and occasionally lifting or moving up to 50 pounds.
- Vision abilities including close, distance, and color vision, peripheral vision, depth perception, and ability to adjust focus.
Nice To Haves
- One year of maintenance experience preferred.
- Experience working on meters or water distribution projects preferred.
- Good knowledge of water meter reading practices preferred.
Responsibilities
- Connect and disconnect water service.
- Repair leaks, perform pressure checks, and inspect services.
- Verify readings on rotary, straight-read, and automatic meter reading equipment.
- Report violations of consumption rules and conditions that may warrant customer billing adjustments to the supervisor.
- Respond tactfully to customer inquiries and complaints.
- Participate in the on-call duty rotation.
- Read and record water consumption for residential and commercial customers.
- Walk or drive established routes to read meter dials and automatic meter reading equipment.
- Verify readings, identify abnormal consumption, and record reasons for fluctuations.
- Change out water meters and repair leaks as needed.
- Repair or replace meter boxes, tops, and automatic reading equipment as needed.
- Troubleshoot and maintain AMR/AMI connectivity.
- Download and interpret meter usage technical reports.
- Use computerized meter equipment and enter customer and meter reading information into handheld devices and computerized maintenance software.
- Perform other duties assigned by the Meter Maintenance Manager to support division programs.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
