Meter Service Technician

CITY OF GALVESTON • Galveston, TX

1d • Onsite

About The Position

An island community rich in history and opportunity, Galveston is the ideal place to live, work and raise a family! This role involves reading and recording water meter consumption for residential and commercial properties using various devices, troubleshooting meter and reading equipment issues, and performing installations, repairs, and inspections of water meters, pits, and related equipment. The position also requires responding to customer service requests such as connections, disconnections, meter rereads, and leak checks, and may involve emergency callouts or assisting with system repairs. Additionally, the technician will post notices for customers, manage inventory of meter-related equipment, and potentially investigate issues in other divisions as a first responder. The role supports positive public relations through courteous interactions and maintains confidentiality. Employees may be required to work during emergencies to ensure public safety and vital service delivery.

Requirements

• High School diploma or equivalent
• One year of experience in water meter operations
• A valid Texas Driver’s License

Responsibilities

• Reads and records consumption of residential and commercial water meters with mobile and hand-held reading devices and manual reads; verifies that readings are within parameters and troubleshoots problems to meters and reading equipment.
• Installs, repairs and inspects water meters, meter pits and meter reading equipment, valves, pressure regulators and flow testing meters.
• Responds to customer service requests, not limited to: connections, disconnects, rereading meters, checking for leaks and may be required to respond to emergency callouts or assist the operation crews with system repairs.
• Posts notices at physical locations regarding billing and customer information.
• Ensures proper inventory of meter-related equipment and parts; orders supplies as required.
• May be required to investigate issues related to other divisions as a first responder until the needed division arrives.
• Supports the relationship between the City of Galveston and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors, and City staff; maintains confidentiality of work-related issues and City information; performs other duties as required or assigned.
• Employees may at any time be required to work in order to provide for the safety and well-being of the general public, including the delivery and restoration of vital services, in the event of an emergency.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED