Meter Reader - Water/Wastewater Treatment

Veolia • Hardinsburg, KY

4d

About The Position

The Meter Reader collects meter information and helps maintain positive working relationships with customers. The role involves collecting and managing field meter data for multiple customers, assisting with customer utility-billing inquiries and problem resolution, supporting new customer account creation, and researching access authorizations for meter locations and utility information. The position also identifies abnormal metering situations and advises the Energy Management team.

The Meter Reader supports business administration, including accounting, reporting, sales-process support, data entry, phone backup, and general administration. Other duties may include related maintenance work, GIS work on water and wastewater infrastructure, riding a garbage truck when needed, and participating in an on-call rotation with maintenance staff. The position reports directly to a Supervisor.

Requirements

• High school diploma or GED.
• Good PC and Microsoft Office skills.
• Attention to detail and ability to review materials for accuracy.
• Strong oral and written communication skills.
• Strong telephone etiquette.
• Ability and flexibility to learn and apply new skills.
• Ability to navigate a variety of computer applications.
• Ability to prioritize work.
• High level of professionalism and integrity.

Nice To Haves

• Some energy, utility, or related experience.

Responsibilities

• Collect meter information and manage field meter data collection for multiple customers on a daily and monthly basis.
• Provide professional service and support customer account relationships.
• Gather and consolidate data from varied sources.
• Respond to field inquiry requests and help resolve customer utility-billing issues.
• Coordinate and assist with field information for creating new customer accounts.
• Research and identify field procedures for authorizing access to customer meter locations and utility information.
• Identify abnormal metering situations and advise the Energy Management team.
• Support business administration, including accounting, reporting, sales-process support, data entry, backup phone support, and general administration.
• Assist with related maintenance work when necessary.
• Perform GIS work on new and existing water and wastewater infrastructure.
• Ride the garbage truck when needed.
• Participate in an on-call rotation with maintenance staff.

Benefits

• Paid time off policies
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Savings accounts
• Tuition reimbursement
• Paid volunteering
• Employer-sponsored 401(k) plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED