Meter Reader

Veolia • Boise, ID

2d • Onsite

About The Position

Veolia in North America is a leading environmental company, recognized as the top-ranked in the United States for three consecutive years. As the country's largest private water operator and technology provider, and a leader in hazardous waste and pollution treatment, Veolia offers a comprehensive suite of water, waste, and energy management services. These include water and wastewater treatment, commercial and hazardous waste collection and disposal, and energy consulting and resource recovery. Veolia serves a diverse clientele, including commercial, industrial, healthcare, higher education, and municipal customers across North America. With its headquarters in Boston, the company employs over 10,000 individuals at more than 350 locations throughout North America.

The Meter Reader position involves significant driving and walking, with up to 8 hours spent driving routes and walking an average of 5-8 miles, potentially up to 12 miles. The role requires frequent entry and exit from a vehicle (12-60 times per shift) to obtain and record accurate water usage and other data from customer meters. This is accomplished through manual visual readings and electronic digital devices, following established routing patterns and timelines. The Meter Reader is responsible for communicating any issues encountered with customers and reporting them to supervisors or other departments for follow-up. Additionally, the position may involve performing Customer Service Person (Field) duties as directed by management.

Requirements

• High school diploma or equivalent.
• Satisfactory completion of high school courses in general mathematics.
• Ability to read meters with an error rate not to exceed 1% within six (6) months.
• Ability to read and interpret maps.
• Ability to work with various hand tools and equipment.
• Excellent hand/eye/foot coordination necessary to open/close meter lids.
• Excellent communications skills, both oral and written.
• Excellent organization, interpersonal, and problem-solving skills.
• Ability to function in the digital world, using computer, laptop, tablet, smartphone devices and software to communicate and perform and record work.
• Must possess and maintain a valid state driver’s license.

Nice To Haves

• 1 year experience in utility meter reading or field utility customer service, distribution system work, etc. preferred.

Responsibilities

• Drives to and from work locations.
• Regularly enters and exits vehicle.
• Obtains and records accurate water usage and other data from customer meters using a variety of means including manual visual readings and electronic digital devices in accordance with established routing patterns and timelines.
• Inspects meter installations for tampering, ensuring that lids are secure, meter registers are readable, and meter box is accessible.
• Inputs data for reports (i.e. hazard codes, damage reports, location and meter condition information, etc.)
• Trims around meter boxes.
• Gives proper leak notification to customers and/or company.
• Performs Customer Service Person (Field) functions as directed by management, and late-shift Customer Service Person (Field) duties on a rotating schedule.
• Uses digital tools, (computer, laptop, tablet, smart phone, etc.) devices and software to communicate, and perform and record work.
• Performs all job responsibilities and duties in compliance with all safety, health, environmental, and security laws, rules, policies, programs and training.

Benefits

• paid time off policies
• health, dental, vision, and life insurance
• retirement plans
• savings accounts
• tuition reimbursement
• paid volunteering

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED