Meter Reader

InframarkThomaston, GA
Onsite

About The Position

The Meter Reader is responsible for a variety of duties including reading residential and commercial meters, rereads, and delivering red tags. This role involves accurately reading and recording water meter data for billing, reporting any issues with meters or district facilities, and performing related tasks such as service connections/disconnections and customer notifications. The position also requires maintaining assigned vehicles and equipment, adhering to safety protocols, and demonstrating strong communication and problem-solving skills.

Requirements

  • High School Diploma or GED.
  • Basic proficiency with Microsoft Office applications & internet.
  • Ability to work with basic office equipment & phone systems.
  • Ability to work with numbers, including calculations.
  • Basic map reading ability and GPS.
  • Ability to read meters.
  • Working knowledge of billing & payment processing.
  • Communicates clearly & professionally.
  • Contributes to a positive internal & external customer experience.
  • Willing to help others, team player.
  • Maintains composure in challenging situations.
  • Pays attention to detail.
  • Identifies & solves problems.
  • Escalates issues accordingly.
  • Checks work for quality.
  • Must have good sense of awareness.
  • Works well with supervision.
  • Takes projects to completion.
  • Follows all company policies & SOPs.
  • Manages multiple tasks.
  • Time management.
  • Demonstrates a positive attitude.
  • Acts in accordance with company vision, mission & values.
  • Takes accountability for own performance.
  • Willing to take on additional assignments.

Responsibilities

  • Accurately reads and records commercial and residential water meters for billing purposes.
  • Checks and reports inoperable meters, damaged or missing meter boxes, and missing lids.
  • Reports leaks, sink holes, or damage to any district facilities.
  • Performs meter re-reads and other activities associated with the contract (e.g. connects/disconnects of water service, door tag notification).
  • Ensures cleanliness of assigned vehicles, tools and equipment.
  • Adhere to all safety policies and procedures such as wearing Personal Protective Equipment and reporting all safety concerns.
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