METER READER

City Of Balch SpringsBalch Springs, TX
Onsite

About The Position

The City of Balch Springs is a vibrant, inclusive, and sustainable community that thrives on its rich history, commitment to progress, and dedication to fostering a positive work environment. As a city, we focus on enhancing the quality of life for our residents, businesses, and visitors. We are a forward-thinking organization that embraces innovation and strives for excellence in every department. With our clear vision to inspire growth and community pride, the City of Balch Springs is an excellent place to build a rewarding career. Whether you’re passionate about public safety, economic development, or community engagement, we offer diverse opportunities that allow you to make a meaningful impact. As an employee of the City of Balch Springs, you’ll be part of a supportive team where professional development is encouraged, and collaboration is valued. We believe in providing employees with the tools and resources they need to succeed, ensuring a positive work-life balance and fostering a culture of respect, integrity, and open communication. Our core values of integrity, respect and transparency guide our everyday work, and we actively support our employees’ professional growth. Join our team and help shape the future of a city that’s committed to creating a thriving environment for all.

Requirements

  • High school diploma or equivalent.
  • A valid driver’s license.
  • One (1) year of experience involving the maintenance and repair of plumbing, meter reading equipment or other related equipment.
  • Knowledge of principles and processes for providing customer and personal services.
  • Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
  • Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
  • Skill in giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Skill in understanding written sentences and paragraphs in work-related documents.
  • Skill in actively looking for ways to help people.
  • Skill in talking to others to convey information effectively.
  • Skill in Microsoft Office (Excel, Word, Outlook).

Responsibilities

  • Ensuring accurate water usage readings for commercial and residential properties by performing skilled tasks related to the maintenance, repair, service, and installation of water meters.
  • Providing support to the public, addressing inquiries and assisting with water meter activities to ensure efficient water service across the community.
  • Provides customer service by answering questions, explaining how to read meters, rereading meters if needed, notifying customers of leaks, and connecting and disconnecting meters through work orders.
  • Conducts reading and re-reading of meters by operating handheld reading devices, exposing buried meters, reading and recording meter usage accurately, responding to request to repeat readings, testing for leaks, and re-reading meters.
  • May assist Customer Service Clerks in payment management as needed.
  • Performs other related duties as assigned.

Benefits

  • Competitive Salary
  • Comprehensive Benefits Package: Includes medical, dental, and vision coverage for employees and their families.
  • Retirement Plans: Access to Texas Municipal Retirement System
  • Paid Leave: Generous paid time off, including vacation (15 days for 1st year), sick leave, and holidays (11 plus 2 floating.)
  • Professional Development: Opportunities for training, certifications, and career advancement within the city.
  • Employee Recognition
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