Meter Reader

Veolia Environnement SA • Boise, ID

2h • Onsite

About The Position

Spends up to 8 hours driving (driving routes) and walks an average of 5-8 miles with the potential of up to 12 miles (walking routes). Transfer to/from vehicle to perform work between 12 and 60 times. Obtains and records accurate water usage and other data from customer meters using a variety of means including manual visual readings and electronic digital devices in accordance with established routing patterns and timelines. Clearly communicates issues with customers and to supervisor or other departments to ensure appropriate follow-up. Performs Customer Service Person (Field) functions as directed by management.

Requirements

• High school diploma or equivalent
• Satisfactory completion of high school courses in general mathematics.
• Ability to read meters with an error rate not to exceed 1% within six (6) months.
• Ability to read and interpret maps.
• Ability to work with various hand tools and equipment.
• Excellent hand/eye/foot coordination necessary to open/close meter lids.
• Excellent communications skills, both oral and written.
• Excellent organization, interpersonal, and problem-solving skills.
• Ability to function in the digital world, using computer, laptop, tablet, smartphone devices and software to communicate and perform and record work.
• Must possess and maintain a valid state driver’s license.

Nice To Haves

• 1 year experience in utility meter reading or field utility customer service, distribution system work, etc. preferred.

Responsibilities

• Drives to and from work locations.
• Regularly enters and exits vehicle.
• Obtains and records accurate water usage and other data from customer meters using a variety of means including manual visual readings and electronic digital devices in accordance with established routing patterns and timelines.
• Inspects meter installations for tampering, ensuring that lids are secure, meter registers are readable, and meter box is accessible.
• Inputs data for reports (i.e. hazard codes, damage reports, location and meter condition information, etc.)
• Trims around meter boxes.
• Gives proper leak notification to customers and/or company.
• Performs Customer Service Person (Field) functions as directed by management, and late-shift Customer Service Person (Field) duties on a rotating schedule.
• Uses digital tools, (computer, laptop, tablet, smart phone, etc.) devices and software to communicate, and perform and record work.
• Performs all job responsibilities and duties in compliance with all safety, health, environmental, and security laws, rules, policies, programs and training.

Benefits

• paid time off policies
• health, dental, vision, and life insurance
• retirement plans
• savings accounts
• tuition reimbursement
• paid volunteering

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED