Meter Reader | Lewis Center, OH (DOT)

ACRT Services • Lewis Center, OH

2d • Onsite

About The Position

The Meter Reader DOT reports to the Meter Services Supervisor and reads and inspects gas, electric, and/or water meters. The work requires substantial walking outdoors in year-round weather conditions, significant driving, strong navigation and time-management skills, self-motivation, and flexibility in daily routines and routes. This is a DOT-regulated position and may require additional background checks. Drug and alcohol testing is required; employees working with gas meters are subject to Federal DOT testing requirements, while employees working with water and electric meters are subject to non-regulatory testing requirements.

Employees start each day at the local office to pick up a company vehicle, equipment, and assignments. The role involves extensive walking and standing, typically up to 14 miles per day and occasionally up to 20 miles, in conditions that may include rain, sleet, hail, snow, and extreme heat or cold. Employees routinely exert about 10 pounds of force and may occasionally exert up to 50 pounds of force. Employees are trained for the position.

Requirements

• High school diploma or GED.
• Must be at least 18 years old.
• At least 1 year of continuous work with the same employer and/or at least 6 months of outdoor work experience.
• Valid driver’s license.
• Ability to multitask and work independently and as part of a team.
• Flexibility in daily routines and route scheduling.
• Time-management and planning skills to complete daily meter reads efficiently and on time.
• Strong communication skills and comfort interacting with management and customers.
• Ability to interact professionally with unhappy or negative customers.
• Attention to detail and problem-solving ability.
• Ability to walk long distances and prepare appropriately for weather conditions.
• Drug and alcohol testing is required.

Nice To Haves

• Experience in meter reading.
• Pipeline Operator Qualification (OQ) certification.

Responsibilities

• Read meters daily and/or on special occasions, typically at customer premises for service bills.
• Complete cycle readings within required time frames, assign sequence numbers to new services, and rearrange meter-reading routes as necessary.
• Inspect meters and report damage or apparent malfunctions to the assigned supervisor.
• Evaluate unsafe conditions or clean out meter boxes.
• Use electric, gas, and water meter-reading devices and hand tools and equipment as needed.
• Use printed materials such as service orders, maps, manuals, and computer printouts.
• Assist with training new meter readers when needed.
• Walk and stand extensively, including long distances in varied weather conditions.
• Refer consumer complaints to the appropriate authorities.
• Provide customers with general information about meter services when applicable.
• Communicate using telephones, tablets, and/or computers.
• Perform other duties as assigned.

Benefits

• Group health plans, including medical/prescription, dental, vision, and other coverage options.
• Company-paid group life insurance, accidental death and dismemberment insurance, and short- and long-term disability.
• Flexible Spending Account or Health Savings Account option with company match.
• Company-paid Employee Assistance Program for employees and eligible family members.
• Automatic enrollment in the Employee Stock Ownership Plan at no cost.
• Roth or Traditional 401(k) retirement plan with company match.
• Paid vacation for full-time employees after 90 completed days of service.
• Paid holidays for full-time employees after 90 completed days of service.
• Paid wedding day for full-time employees after 90 completed days of service.
• Veterans Day paid time off for veterans.
• Paid sick time for New York-based positions only.
• Company vehicle for driver-based positions.
• Gas card for company vehicle, if applicable.
• Company-provided cell phone or mobile allowance, if applicable.
• Boot allowance from approved vendors.
• Daily per diem for travel-based positions.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED