Meter Reader | Lewis Center, OH (DOT)

ACRT•Lewis Center, OH
•Onsite

About The Position

The Meter Reader reads and inspects gas, electric, and/or water meters, typically at customer premises. The role involves completing cycle and special readings within assigned time frames, maintaining and adjusting routes as needed, and identifying meter damage, malfunctions, or unsafe conditions. Employees work outdoors throughout the year and spend much of the day walking and standing, sometimes covering long distances in varied weather. The position requires frequent driving, effective navigation, flexibility, and strong time management. This is a DOT-regulated role that may require additional background checks and drug/alcohol testing. Employees begin each day at the local office to collect a company vehicle, equipment, and assignments.

Requirements

  • High school diploma or GED.
  • Must be at least 18 years old.
  • One year of continuous work with the same employer and/or at least six months of outdoor work experience.
  • Valid driver's license.
  • Ability to multitask and work independently as well as with a team.
  • Flexibility in daily routines and route scheduling.
  • Time-management skills to complete daily meter readings efficiently and on time.
  • Strong communication skills and comfort interacting with management and customers.
  • Ability to deal professionally with unhappy or negative customers.
  • Attention to detail and problem-solving ability.
  • Ability to walk long distances and prepare for weather conditions.
  • Drug/alcohol testing is required; requirements may apply under non-regulatory rules for water and electric meter work and federal DOT regulations for gas meter work.

Nice To Haves

  • Meter-reading experience.
  • Pipeline Operator Qualification (OQ) certification.

Responsibilities

  • Read meters daily and on special assignments, generally at customer premises for service billing.
  • Complete assigned cycle readings within required time frames, assign sequence numbers to new services, and rearrange meter routes as needed.
  • Inspect meters and report damage or apparent malfunctions to the assigned supervisor.
  • Evaluate unsafe conditions and clean out meter boxes when necessary.
  • Use meter-reading devices for electric, gas, and water meters.
  • Use hand tools and equipment such as screwdrivers, pliers, flashlights, keys, gas detectors, generators, pumps, shovels, and lid handles.
  • Use printed materials such as service orders, maps, manuals, and computer printouts.
  • Walk and stand for much of the workday, including long distances in varied weather conditions.
  • Refer consumer complaints to the appropriate authorities and provide general information about meter services when applicable.
  • Use telephones, tablets, and/or computers to communicate.
  • May assist with training new meter readers.
  • Perform other duties as assigned.

Benefits

  • Group health plans, including medical/prescription, dental, vision, and other coverage options.
  • Company-paid group life insurance, accidental death and dismemberment insurance, and short- and long-term disability.
  • Flexible Spending Account or Health Savings Account option with company match.
  • Company-paid Employee Assistance Program for employees and eligible family members.
  • Automatic enrollment at no cost in the Employee Stock Ownership Plan (ESOP).
  • Roth or Traditional 401(k) retirement plan with company match.
  • Paid vacation for full-time employees after 90 completed days of service.
  • Paid holidays for full-time employees after 90 completed days of service.
  • Paid wedding day for full-time employees after 90 completed days of service.
  • Paid Veterans Day off for veterans after 90 completed days of service.
  • Paid sick time for New York-based positions after 90 completed days of service.
  • Company vehicle for driver-based positions.
  • Gas card for company vehicle, if applicable.
  • Company-provided cell phone or mobile allowance, if applicable.
  • Boot allowance from approved vendors.
  • Daily per diem for travel-based positions.
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