Meter Reader I

City of Clearwater • Clearwater, FL

6d • Onsite

About The Position

Under direct supervision, the Meter Reader I performs general clerical and field work reading gas and water meters, recording consumption, and using automated or manual equipment to make accurate reports. The Meter Reader I will drive a city vehicle to an assigned work area requiring walking for extended period of time. This position requires working in adverse weather conditions.

Requirements

• A valid State driver's license is required.
• High School Diploma or G.E.D. Certificate PLUS the ability to successfully complete the Job Proficiency Guide (JPG) within two (2) years of the date of hire; OR an equivalent combination of education, training, and experience may be considered.
• Knowledge of utility office billing practices and procedures.
• Knowledge of City Service Area.
• Knowledge of general municipal meters.
• Knowledge of office practices, procedures, and equipment.
• Knowledge of record keeping, report preparation, filing methods, and records.
• Knowledge of general office policies and procedures; computers and general office equipment.
• Skill in reading meters with consistent accuracy.
• Skill in reading and interpreting maps and service locations.
• Skill in walking for extended period of time.
• Skill in using various tools and equipment to perform readings.
• Skill in communicating and engaging with the public.
• Skill in recognizing and responding to hazardous conditions.
• Skill in establishing and maintaining strong office relationships.
• Skill in operating a computer and related software.

Nice To Haves

• Employees who satisfactorily complete the probationary period in this job classification and meet the job proficiency standards of the apprentice program will be promoted to Meter Reader II.

Responsibilities

• Locates, reads, and records readings from gas and water meters, for regularly scheduled billing or for initial, final, or verification purposes as may be assigned.
• Performs, completes, and records field service orders as assigned; compiles, notes, and reports water or gas leaks; identifies stopped, inaccurate, or otherwise defective meters.
• Checks readings against normal consumption with special attention to high/low averages for general accuracy; compiles and creates accurate reports and records for appropriate billing.
• Confers, engages, and communicates with customers on various problems, issues, and complaints; provides and performs excellent customer service.
• Assists, supports, and participates in office and field work related to meter reading and customer billing; ensures meter reading accuracy and provides timely reports for accurate and uninterrupted billing.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED