Meter Reader

Veolia • Boise, ID

7h • Onsite

About The Position

Veolia in North America is a leading environmental company, recognized as the top-ranked in the United States for three consecutive years. As the country's largest private water operator and technology provider, and a leader in hazardous waste and pollution treatment, Veolia offers a comprehensive suite of water, waste, and energy management services. These include water and wastewater treatment, commercial and hazardous waste collection and disposal, and energy consulting and resource recovery. Veolia serves a diverse clientele, including commercial, industrial, healthcare, higher education, and municipal customers across North America. With its headquarters in Boston, the company employs over 10,000 individuals at more than 350 locations throughout North America.

This position involves significant driving, spending up to 6 hours per day on routes, and walking an average of 5-6 miles, with a potential of up to 10 miles. The role requires frequent transitions between the vehicle and work sites, estimated between 8 and 50 times per shift. The Meter Reader will be responsible for obtaining and recording accurate water usage data and other relevant information from customer meters. This will be accomplished through various methods, including manual visual readings and the use of electronic digital devices, all while adhering to established routing patterns and timelines. A key aspect of the role is clear communication with customers regarding any issues and with other departments to ensure proper follow-up. Additionally, the Meter Reader may perform duties of a Customer Service Person (Field) and Utility Person as directed by management.

Requirements

• High School Diploma/GED is required.
• Satisfactory completion of high school courses in Mathematics, English grammar and composition or equivalent.
• Must possess and maintain a valid state driver’s license.
• Ability to read meters with an error rate not to exceed 1% within six (6) months.
• Ability to read and interpret maps.
• Ability to work with various hand tools and equipment.
• Excellent hand/eye/foot coordination necessary to open/close meter lids.
• Excellent communications skills, both oral and written.
• Excellent organization, interpersonal, and problem-solving skills.
• Ability to function in the digital world, using computer, laptop, tablet, smartphone devices and software to communicate and perform and record work.
• Ability to walk for extended periods of time over uneven terrain in inclement weather (on average of 5-6 miles and up to 10 miles throughout typical walking route shift).
• Ability to carry/lift up to 31 pounds on an occasional basis.
• Frequent crouching, kneeling, stooping/bending, and twisting is performed with occasional lying down or crawling.
• Reaching is performed frequently below shoulder level and occasionally at shoulder level/above.

Nice To Haves

• 1 year experience in essential field operations, field customer service, under-ground facility installation and/or repair, general construction, and/or water distribution system work preferred.
• Demonstrated outdoor work history preferred.

Responsibilities

• Drives to and from work locations.
• Regularly enters and exits vehicle.
• Obtains and records accurate water usage and other data from customer meters using a variety of means including manual visual readings and electronic digital devices in accordance with established routing patterns and timelines.
• Inspects meter installations for tampering, ensuring that lids are secure, meter registers are readable, and meter box is accessible.
• Inputs data for reports (i.e. hazard codes, damage reports, location and meter condition information, etc.)
• Trims around meter boxes.
• Gives proper leak notification to customers and/or company.
• Performs Customer Service Person (Field) and Utility Person functions as directed by management, and late-shift Customer Service Person (Field) duties on a rotating schedule.
• Uses digital tools, (computer, laptop, tablet, smart phone, etc.) devices and software to communicate, and perform and record work.
• Performs all job responsibilities and duties in compliance with all safety, health, environmental, and security laws, rules, policies, programs and training.

Benefits

• paid time off policies
• health, dental, vision, and life insurance
• retirement plans
• savings accounts
• tuition reimbursement
• paid volunteering

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED