AE - Merchandising Team Leader (Assistant Manager)

American Eagle Outfitters•Philadelphia, PA

About The Position

The full-time Merchandising Team Leader serves as the Store Team Leader's go-to partner for developing and implementing the store's merchandising strategy. The role trains and coaches the team to deliver AEO visual standards, execute floorsets, maintain merchandising and marketing standards, and keep the store guest-ready through effective replenishment. The Team Leader represents AEO's company values and supports store sales, operations, people development, and guest experience.

Requirements

  • Previous experience leading teams in a retail management role.
  • Ability to multitask, with attention to detail, prioritization, and time-management skills.
  • Ability to lead and develop teams.
  • General understanding of employment law.
  • Business acumen.
  • Flexible availability to work when guests shop.

Nice To Haves

  • Interest in AE and Aerie products.

Responsibilities

  • Drive sales as a Leader on Duty by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a best-in-class guest experience.
  • Analyze reporting and daily trends to make strategic business decisions and contribute to the store's financial success.
  • Partner with the Store Team Leader to develop short- and long-term business plans that drive key KPIs.
  • Coach the team to deliver an outstanding guest experience and maintain AEO Brand Standards.
  • Lead day-to-day merchandising, sell-through adjustments, and replenishment; identify merchandising opportunities and take action.
  • Motivate and inspire the team through AEO's core values and hold team members accountable to customer service standards.
  • Recruit and hire talent to ensure staffing meets business needs.
  • Train and develop team members to support strong service and performance.
  • Provide ongoing performance feedback through real-time coaching, team touchbases, development plans, and performance reviews; celebrate team performance and drive associate engagement.
  • Execute and improve daily operational procedures and support visual standards throughout store zones.
  • Ensure Fitting Rooms are guest-ready and meet AEO Brand Standards.
  • Maintain store safety standards, follow Asset Protection standards, and adhere to AEO policies and procedures.

Benefits

  • Health care benefits, including medical, vision, and dental, subject to eligibility requirements.
  • Wellness benefits, subject to eligibility requirements.
  • 401(k) retirement benefits, subject to eligibility requirements.
  • Life and disability insurance, subject to eligibility requirements.
  • Employee stock purchase program, subject to eligibility requirements.
  • Paid time off, paid sick leave, and holiday pay, subject to eligibility and varying by job level and type, location, employment classification, and years of service.
  • Parental leave and benefits, subject to eligibility requirements.
  • Possible discretionary bonuses and other incentives.
  • 40% year-round product discount at AE and Aerie, plus additional seasonal discounts with new Floorsets.
  • Store contests with opportunities to win free merchandise and other exclusive prizes.
  • Opportunities for development, learning new skills, and career advancement.
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