AE - Merchandising Team Leader (Assistant Manager)

American Eagle Outfitters•Charlotte, NC

About The Position

The full-time Merchandising Team Leader is the Store Team Leader’s go-to partner for developing and implementing the store’s merchandising strategy. This role trains and coaches the team to deliver AEO visual standards, execute floorsets, maintain merchandising and marketing standards, and keep the store guest-ready through effective replenishment. The role also serves as a key Leader on Duty, helping drive sales, guest loyalty, and the store’s financial performance. The position requires representing company values and providing leadership across merchandising, customer service, talent development, store operations, safety, and asset protection.

Requirements

  • Previous experience leading teams in a retail management role.
  • Ability to multitask, attention to detail, and strong priority-setting and time-management skills.
  • Ability to lead and develop teams and a general understanding of employment law.
  • Business acumen.
  • Flexible availability to work when guests shop.
  • Passion for AE and Aerie products.

Responsibilities

  • Support the Store Team Leader in developing and implementing the store’s merchandising strategy and short- and long-term business plans.
  • Drive sales as a key Leader on Duty by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a strong guest experience.
  • Analyze reports and daily trends to make strategic business decisions and help drive key KPIs.
  • Coach the team to deliver AEO Brand Standards and an outstanding guest experience.
  • Lead day-to-day merchandising, sell-through adjustments, and replenishment; identify merchandising opportunities and take action.
  • Motivate and inspire the team through AEO’s core values and hold associates accountable to customer service standards, particularly on the Salesfloor and in the Fitting Room.
  • Recruit and hire talent to staff the store for business needs, and train and develop associates.
  • Provide ongoing performance feedback and real-time coaching; prioritize team touchbases, development plans, and performance reviews; and promote associate engagement.
  • Execute and improve daily operational procedures, maintain visual standards throughout store zones, and ensure Fitting Rooms are guest-ready and meet AEO Brand Standards.
  • Maintain store safety standards, follow Asset Protection standards, and adhere to company policies and procedures.

Benefits

  • Eligible associates may receive medical, vision, and dental health care benefits.
  • Wellness benefits.
  • 401(k) retirement benefits.
  • Life and disability insurance.
  • Employee stock purchase program.
  • Paid time off, paid sick leave, and holiday pay, subject to eligibility and varying by job level, type, location, employment classification, and years of service.
  • Parental leave and benefits.
  • Discretionary bonuses and other incentives may be provided at the company’s discretion.
  • 40% year-round product discount at AE and Aerie, with additional seasonal discounts associated with new Floorsets.
  • Store contests with opportunities to win free merchandise and other prizes.
  • Development opportunities, opportunities to learn new skills, and potential for career advancement.
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