Merchandising Supervisor - Floral - North Houston, TX

Falcon Farms•Spring, TX

About The Position

Falcon Farms is hiring a Merchandising Supervisor to manage 5–9 merchandisers across an assigned territory of approximately 20–30 retail locations. The supervisor trains, develops, and evaluates team members, helping them maintain Falcon Farms’ “Picture of Success” in each serviced location. This is a hands-on role focused on selling flowers and providing customer service, with approximately 80% of the supervisor’s time spent in the field monitoring performance and engaging with customer teams. The supervisor must adapt to changing business priorities and shift resources as needed. The position oversees merchandising and sales operations, including ordering and distribution, promotional activity, holiday planning, and customer expectations. It also involves analyzing store and regional data, maintaining relationships with floral buyers and store management, supporting staffing and compliance in coordination with HR, and covering merchandising routes when needed. A valid driver’s license and a high school diploma, GED, or equivalent work experience are required. A potential career path is District Manager.

Requirements

Valid driver’s license.
High school diploma, GED, or equivalent work experience.
Able to regularly lift up to 20 pounds throughout each shift.
Able to stand throughout each shift.
Able to consistently work the assigned schedule.
Able to drive to stores, check products, and audit merchandisers’ work.
Ability to read and follow merchandising schematics.
Good communication skills.
Self-disciplined, goal-oriented, and detail-oriented.
Strong people skills.
Flexible schedule and ability to work variable schedules, especially during floral holidays.
Strong self-management skills and ability to complete daily procedures and responsibilities without direct supervision.

Nice To Haves

Bilingual ability is desirable but not required.

Responsibilities

Supervise and monitor an assigned geographic region across Falcon Farms customer points of sale.
Evaluate merchandiser performance, assign resources, cover absences, audit store displays, and maintain strong relationships with floral buyers.
Prioritize daily routines according to business needs and short-term requirements.
Provide business-related data to merchandisers to support their work.
Analyze regional and store-specific data and propose actions to improve profitability.
Oversee route operations and sales activity, including ordering and distribution, merchandising, promotions, holiday planning, and meeting customer expectations.
Ensure the merchandising team’s proper upkeep and personal presentation.
Train merchandisers and provide ongoing feedback.
Coordinate with Falcon Farms’ HR team to meet staffing and compliance needs.
Engage with customer store management teams to strengthen Falcon Farms’ representation.
Cover merchandising routes as needed.
Lead holiday merchandise teams during peak seasons, including setup and teardown.