Merchandising Supervisor - Floral - Chicago, IL

Falcon Farms Inc.•Savoy, IL

2d•$45,000 - $50,000•Onsite

About The Position

Falcon Farms is one of the leading fresh cut-flower distributors in the United States, with a significant presence in Colombia and Ecuador. The company operates with a highly entrepreneurial culture and a flat organization that fosters collaboration and calculated risk-taking. Due to the nature of agricultural products, flexibility and adaptability to changing circumstances are crucial. This position involves managing a team of merchandisers within a specific territory, ensuring product delivery and maintaining the 'Picture of Success' in retail locations. The role requires a hands-on approach, a passion for selling flowers, and excellent customer service skills. The Merchandising Supervisor will spend approximately 80% of their time in the field, monitoring performance, engaging with customers, and adapting to business priorities.

Requirements

Able to regularly lift up to 20 lbs. on an ongoing basis throughout each shift.
Able to stand on an ongoing basis throughout each shift.
Able to consistently work assigned schedule.
Able to drive to stores, check product and audit work done by merchandisers.
Ability to read and follow merchandising schematics.
Good communication skills.
Self-disciplined.
Goal and detail oriented.
Strong people skills.
Flexible schedule – Able to work variable schedules especially during floral holidays.
Strong self-management skills: Ability to complete daily procedures and responsibilities without direct supervision.
Ability to lead holiday merchandise teams during peak holiday seasons with set-up and tear down process.
Valid Driver License.
High School Diploma, GED, or equivalent work experience.

Nice To Haves

Bilingual is desirable.

Responsibilities

Supervise and monitor an assigned geographic region at various Falcon Farms Customers' points of sale.
Evaluate merchandiser performance, assign resources, cover absences, audit store displays, and maintain strong relationships with floral buyers.
Prioritize daily routine based on business needs and short-term requirements.
Provide business-related data to merchandisers to enhance their execution.
Analyze region and store-specific data to propose actions for improving business profitability.
Manage route operational/sales activity, including ordering, distribution, merchandising, promotional activity, holiday planning, and meeting customer expectations.
Ensure the proper upkeep and personal presentation of the merchandising team.
Train and provide ongoing feedback to merchandisers.
Liaise with Falcon Farms' HR team to address staffing needs and ensure compliance.
Engage with customers' store management teams to strengthen Falcon Farms' representation.
Cover merchandising routes as needed.