Merchandising Supervisor - Floral - Paducah, KY

Falcon Farms•Paducah, KY

2d•Onsite

About The Position

Falcon Farms is a leading fresh cut-flower distributor in the United States with a significant presence in Colombia and Ecuador. The company operates commercial and distribution centers across the US and is expanding its footprint in the Texas region. Falcon Farms fosters an entrepreneurial culture with a flat organization that encourages collaboration and calculated risk-taking. The nature of the agricultural flower business requires high flexibility and the ability to adapt to changing circumstances quickly while maintaining strategic execution. This position involves managing 5-9 merchandisers within a specific territory, covering approximately 20-30 locations. The role focuses on training, developing, and evaluating merchandisers to ensure they maintain the company's 'Picture of Success' in retail locations. The Merchandising Supervisor acts as a hands-on mentor, passionate about selling flowers and providing customer service. Adaptability and flexibility are key, as the supervisor must be able to shift business resources to meet changing priorities. Approximately 80% of the supervisor's time will be spent in the field, monitoring performance and engaging with customers.

Requirements

Able to regularly lift up to 20 lbs. on an ongoing basis throughout each shift.
Able to stand on an ongoing basis throughout each shift.
Able to consistently work assigned schedule.
Able to drive to stores, check product and audit work done by merchandisers.
Ability to read and follow merchandising schematics.
Good communication skills.
Self-disciplined.
Goal and detail oriented.
Strong people skills.
Flexible schedule – Able to work variable schedules especially during floral holidays.
Strong self-management skills.
Ability to complete daily procedures and responsibilities without direct supervision.
Valid Driver License.
High School Diploma, GED, or equivalent work experience.

Nice To Haves

Bilingual (English & Spanish) is desirable.

Responsibilities

Supervise and monitor an assigned geographic region at various Falcon Farms Customers' points of sale.
Evaluate merchandiser performance, assign resources, cover merchandiser absences, audit store displays, and maintain strong relationships with floral buyers.
Prioritize daily routines based on business needs and short-term requirements.
Provide business-related data to merchandisers to enhance their execution.
Analyze region and store-specific data to propose actions for improving business profitability.
Manage route operational/sales activity, including ordering and distribution, merchandising, promotional activity, holiday planning, and meeting customer expectations.
Ensure the proper upkeep and personal presentation of the merchandising team.
Train and provide ongoing feedback to merchandisers.
Liaise with Falcon Farms' HR team to address staffing needs and ensure compliance.
Engage with customers' store management teams to strengthen Falcon Farms' representation.
Cover merchandising routes as needed.
Lead holiday merchandise teams during peak seasons, including set-up and tear-down.