Merchandising Supervisor - Floral - Costa Mesa, CA

Falcon Farms•Costa Mesa, CA

2d•Onsite

About The Position

Falcon Farms is a leading fresh cut-flower distributor with extensive production farms and a broad commercial footprint. We are on an aggressive growth path and foster a highly entrepreneurial, collaborative culture that requires flexibility and quick decision-making. This position involves managing a team of 5-9 merchandisers across approximately 20-30 locations within a specific territory. The role is hands-on, focusing on training, developing, and evaluating merchandisers to ensure our "Picture of Success" is maintained in all retail locations. The Merchandising Supervisor is passionate about selling flowers and providing excellent customer service, adapting to changing business priorities and shifting resources as needed. Approximately 80% of the time will be spent in the field, monitoring performance and engaging with customer teams.

Requirements

Valid Driver License
High School Diploma, GED, or equivalent work experience
Able to regularly lift up to 20 lbs. on an ongoing basis throughout each shift
Able to stand on an ongoing basis throughout each shift
Able to consistently work assigned schedule
Able to drive to stores, check product and audit work done by merchandisers.
Ability to read and follow merchandising schematics
Good communication skills
Self-disciplined
Goal and detail oriented
Strong people skills
Flexible schedule – Able to work variable schedules especially during floral holidays
Strong self‐management skills
Ability to complete daily procedures and responsibilities without direct supervision

Nice To Haves

Bilingual is desirable.

Responsibilities

Supervise and monitor an assigned geographic region at various Falcon Farms Customers' points of sale.
Evaluate merchandiser performance, assign resources, cover absences, audit store displays, and maintain strong relationships with floral buyers.
Prioritize daily routine based on business needs and short-term requirements.
Provide business-related data to merchandisers to enhance their execution.
Analyze region and store-specific data to propose actions for improving business profitability.
Manage route operational/sales activity, including ordering, distribution, merchandising, promotional activity, holiday planning, and meeting customer expectations.
Ensure proper upkeep and personal presentation of the merchandising team.
Train and provide ongoing feedback to merchandisers.
Liaise with Falcon Farms' HR team for staffing needs and compliance.
Engage with customers' store management teams to strengthen Falcon Farms' representation.
Cover merchandising routes as needed.
Lead holiday merchandise teams during peak seasons, including set-up and tear-down.