Merchandising Store Manager in Training

Serv-U-Success•Dayton, OH

About The Position

The Merchandising Store Manager in Training is a hands-on retail leadership role focused on store execution, team development, customer partnerships, and operational excellence. The manager oversees daily store operations, establishes expectations for accountability and customer service, and coaches the team to complete merchandising initiatives and other work safely, efficiently, and to a high standard. The role begins with up to 90 days of hands-on training alongside a Field Operations Manager. During training, the employee learns Serv-U-Success’s operational processes, technology, leadership expectations, and customer partnerships without immediate responsibility for managing a team or overseeing all day-to-day store operations. The position works with customer leadership and a Field Operations Manager to drive sales, strengthen relationships, and develop future leaders. The role requires availability from 4:00 a.m. to 2:00 p.m. on weekdays and weekends, with an average of 40–45 hours per week. Flexibility to work nights, weekends, holidays, and travel between store locations is also required. Pay is $42,588–$56,160 per year, based on experience, with a store manager bonus program of up to $3,000 per year paid quarterly and other incentive programs available.

Requirements

  • Three or more years of management experience.
  • Strong leadership, coaching, communication, and relationship-building skills.
  • Excellent organizational, planning, and problem-solving abilities.
  • Comfort using mobile technology and workforce management systems.
  • Flexibility to work nights, weekends, and holidays, and to travel between store locations as needed.
  • Valid driver's license, reliable transportation, and proof of insurance.

Nice To Haves

  • Management experience in retail or a related field.

Responsibilities

  • Oversee daily store operations to ensure outstanding execution.
  • Plan daily priorities, delegate work, and ensure tasks are completed.
  • Maintain high standards for merchandising, backroom organization, inventory availability, and overall store presentation.
  • Partner with leadership to resolve issues quickly and build relationships.
  • Provide day-to-day leadership, coaching, and direction.
  • Foster a positive, respectful, and accountable team culture.
  • Coach employees to build their skills and identify and develop high-potential talent.
  • Use reporting tools to drive operations.
  • Manage labor, scheduling, and operational efficiency.
  • Build strong customer partnerships through reliable execution and responsive service.
  • Maintain a safe, organized, and compliant work environment.

Benefits

  • Weekly phone stipend.
  • Store Manager Bonus Program of up to $3,000 per year, paid quarterly.
  • Additional incentive programs, including sales and display compliance incentives.
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