Merchandising Store Manager in Training
About The Position
The Merchandising Store Manager in Training develops the skills and confidence to lead a store by working with a Field Operations Manager for up to 90 days. During training, the employee learns Serv-U-Success operational processes, technology, leadership expectations, and customer partnerships without initially managing a team or overseeing all day-to-day store operations. After training, the Store Manager serves as the operational leader of the store, setting standards for execution, accountability, and customer service. The manager leads, coaches, and supports the team; ensures projects, merchandising initiatives, and daily operations are completed safely and efficiently; and works with customer leadership and the Field Operations Manager to drive sales, strengthen relationships, and develop future leaders. The role has an average schedule of 40–45 hours per week, with availability needed from 4:00 a.m. to 2:00 p.m. on weekdays and weekends.
Requirements
- Three or more years of management experience, preferably in retail or a related field.
- Strong leadership, coaching, communication, and relationship-building skills.
- Excellent organizational, planning, and problem-solving abilities.
- Comfort using mobile technology and workforce management systems.
- Flexibility to work nights, weekends, and holidays, and travel between store locations as needed.
- A valid driver's license, reliable transportation, and proof of insurance.
Responsibilities
- Oversee daily store operations to ensure outstanding execution.
- Plan daily priorities, delegate work, and ensure tasks are completed.
- Maintain high standards for merchandising, backroom organization, inventory availability, and overall store presentation.
- Partner with leadership to resolve issues quickly and build relationships.
- Provide day-to-day leadership, coaching, and direction.
- Foster a positive, respectful, and accountable team culture.
- Coach employees to build their skills.
- Identify and develop high-potential talent.
- Use reporting tools to drive operations.
- Manage labor, scheduling, and operational efficiency.
- Maintain a safe, organized, and compliant work environment.
- Develop strong customer partnerships through reliable execution and responsive service.
Benefits
- Additional bonus and incentive programs.
- Weekly phone stipend.
- Store Manager Bonus Program of up to $3,000 per year, paid quarterly.
- Other incentive programs, including sales and display compliance.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
