Merchandising Assistant Store Manager in Training

The Home Depot

6d • $70,000 - $80,000

About The Position

The Merchandising Assistant Store Manager in Training (MASM-IT) gains hands-on experience in the responsibilities and functions of a Specialty Assistant Store Manager through a comprehensive training program that includes practical experience, mentorship, and leadership development. Training lasts up to six weeks and covers Manager on Duty responsibilities and oversight of Merchandising departments, including Garden, Hardware, Lumber, Building Materials, Plumbing, and Electrical. The role supports programs that improve customer service, product availability, and store presentation.

The MASM-IT collaborates with the Store Manager, Assistant Store Managers, and Merchandising field teams to learn how to develop and implement strategies that increase sales and profitability, create departmental action plans, and ensure smooth operations. The role leads by example and upholds, maintains, and supports lawful company policies and positions. It typically reports to the Store Manager and has no direct reports.

Requirements

• Must be at least 18 years old.
• Must be legally permitted to work in the United States.
• At least 1 year of work experience.
• At least 3 years of leadership experience.
• Knowledge, skills, and abilities typically acquired through a high school diploma and/or GED.
• Must be able to continuously stand or walk, or regularly lift, handle, or carry materials or equipment weighing 8–20 pounds.

Nice To Haves

• Demonstrated ability to collaborate and work effectively with cross-functional teams.
• A bachelor's degree or equivalent degree in a job-related field.
• 3 years of work experience.
• 3 years of leadership experience.

Responsibilities

• Supervise associates in the selling effort, lead GET culture, and model customer-service behaviors; promote customer service and associate engagement, and resolve customer concerns promptly.
• Perform opening and closing Manager on Duty duties and other whole-store responsibilities; follow company policies and procedures, hold associates accountable, understand store SOPs, and learn methods to maintain process accuracy and mitigate shrink.
• Ensure personal and associate compliance with safety and hazardous-material procedures and Safety Matters guidelines.
• Work with partners on merchandise placement and signing, support stock integrity through inventory management, learn to operate store equipment and systems, and learn to manage daily financial operations.
• Participate in structured training covering retail operations, customer service, sales and profitability, and company policies and procedures.
• Learn and demonstrate staffing and scheduling practices, identify and resolve stock deficiencies, coach associates in selling behaviors, resolve customer issues, and support installed sales, special orders, and product sales service needs.
• Learn the performance management process, including reviewing associate performance and executing disciplinary processes when necessary.
• Complete all assigned training modules and assessments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED