Merchandising Specialist, Staples Promotional Products (Bilingual English/French)

Staples Inc.•Vaughan, ON

9d•CA$50,000 - CA$72,000

About The Position

Staples Promotional Products, a division of Staples, is a national leader in the promotional products industry. They help customers build love for their brands with customized merchandise solutions. The Merchandising Specialist (Bilingual English/French) will play a key role in shaping branded merchandise strategies that align with client objectives and brand standards. This role involves partnering closely with Account Service Leads, vendor partners, and cross-functional teams to curate compelling product assortments, secure pricing, and deliver creative merchandise solutions from concept selection through client presentation, while driving profitability and innovation.

Requirements

Bilingual capability in English and French
2+ years of relevant experience in product marketing, merchandising, or a related field
Demonstrated creativity and merchandising acumen
High level of organization and attention to detail
Strong communication skills across internal and external partners
Proficiency in Microsoft Word, Excel, and PowerPoint
Ability to travel as business needs require

Nice To Haves

A creative mindset with strong problem-solving and innovation skills
Knowledge of decoration and imprinting processes for branded merchandise
Strong organizational skills with meticulous attention to detail
Ability to prioritize, multitask, and perform effectively under tight deadlines
Results-driven approach with a focus on meeting and exceeding goals
Collaborative, positive team mindset with the ability to work cross-functionally
Strong written and verbal communication skills
Comfort working with data, spreadsheets, and pricing models
Bilingual in English and French is an asset, but not required
Product development experience
Knowledge of branded merchandise decoration and production processes
Experience negotiating with vendors and managing margins

Responsibilities

Collaborate with Account Service Leads to develop product strategies and curated branded merchandise collections.
Review category and product performance while leveraging data and retail trends to drive informed merchandising recommendations.
Source, recommend, and present merchandise solutions—including decoration, embellishment, and custom artwork—aligned to project scope and timelines.
Continuously identify new products, suppliers, and imprinting techniques to keep offerings fresh and competitive.
Work directly with vendor partners to manage pricing, consolidate spend, and increase program profitability.
Manage internal product spreadsheets, ensuring accurate product details, pricing breakdowns, and margin control by program.
Serve as a brand advocate, ensuring all products meet customer brand guidelines and quality standards.
Produce accurate, creative product copy for client programs and presentations.
Present merchandise selections to clients, clearly articulating product rationale, research insights, and alignment to customer objectives.