Onsite Sales Associate-- Staples Promotional Products

Staples Inc.•Santa Clara, CA

7h•Onsite

About The Position

Staples Promotional Products, a division of Staples, is a national leader in the promotional products industry. We help customers build brand love through customized merchandise solutions that create lasting impact. Join our team and be part of a dynamic, customer-focused environment where your work directly enhances the customer experience.

Requirements

Exceptional customer service mindset with a passion for helping customers
Strong verbal and written communication skills
High attention to detail and strong organizational skills
Ability to multitask effectively in a fast-paced retail environment
Comfort working with POS systems, inventory tools, and standard business software
1+ years of related experience
1+ year of retail experience
Proficiency in Microsoft Office (Word, Excel, Outlook) and general computer skills

Nice To Haves

Previous experience in onsite retail, onsite customer service, or company store environments

Responsibilities

Deliver exceptional customer service within an onsite company store located at Nvidia, Santa Clara, CA
Process sales transactions, returns, and exchanges accurately using POS systems
Receive and verify incoming shipments, ensuring product accuracy within the system
Maintain inventory accuracy through cycle counts and discrepancy resolution
Monitor and balance daily cash flow, reconcile POS systems, and complete required bank deposits
Maintain a clean, organized, and well-stocked sales floor and backroom
Support store operations including opening/closing, phone sales, and customer inquiries
Operate in a fast-paced environment, including standing for extended periods and handling physical inventory (lifting 25+ lbs, ladder use, pallet breakdown)