Full Time - Merchandising Service Associate - Day
About The Position
The Merchandising Service Associate connects Merchandising and Store Operations to help deliver a positive shopping experience. The role ensures signage, pricing information, product locations, and displays are accurate, safe, clean, visually appealing, and accessible to customers. Most work does not involve customer interaction, but associates may answer customer questions, share product or warranty information, and help locate or handle merchandise. The position includes completing merchandising resets and service projects, maintaining store information and displays, and communicating project progress and priorities. Regular travel is not required, though occasional travel to meetings, training, or neighboring stores may be needed. Working conditions may include indoor and outdoor environments, varied and sometimes extreme weather, noise, and moving or shaking objects and equipment. Associates must follow lifting guidelines, use powered equipment when appropriate, and have proper training or assistance.
Requirements
- Read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to hear, listen, and communicate verbally with others.
- Ability to use web-based computer programs to complete assigned tasks.
- Ability to sit and stand for long periods of time.
- Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without accommodation.
- Follow lifting guidelines that limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
- Use powered equipment as required, with proper training or assistance from a trained coworker.
Nice To Haves
- Lowe's sales floor experience.
- Experience performing product merchandising tasks, including reading planograms and setting up and tearing down displays.
- Experience operating power equipment such as lifts and order pickers.
- Working knowledge of essential tools such as hand tools, drills, and saws.
- Bilingual, military, or veteran background; Lowe's strongly encourages these candidates to apply.
Responsibilities
- Complete merchandising resets and service-related projects according to Lowe's specifications and provide proof of completion for assigned tasks.
- Verify buyback items and ensure they are pulled, prepared, and ready for shipping.
- Update and validate wayfinding and product-location signage, including digital maintenance of this information throughout the store.
- Confirm product pricing is clearly visible and replace missing price labels.
- Stage clearance products, sort products into proper locations, and place displays appropriately to help drive add-on sales.
- Repair or replace damaged or missing signage, merchandise, and displays.
- Communicate project priorities, schedules, and needs with the Merchandising Services Team and Manager.
- Analyze metrics and provide feedback to store, market, and corporate leaders on project execution and in-store service.
- Listen to customers, answer questions, communicate product or warranty information, and assist with locating or handling merchandise when needed.
- Complete other duties as assigned.
Benefits
- Competitive pay and flexible schedules.
- Set weekday schedule with weekends free, except Live Nursery MST Associates may be required to work weekend shifts.
- Multiple health insurance options.
- Tuition assistance program.
- Company-matching 401(k).
- Optional Employee Stock Purchase Program.
- 10% Associate Discount.
- Track to the Trades program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
