Merchandising Operations Assistant Manager

LORIS GIFTS INC • Plano, TX

18d • Remote

About The Position

The Merchandising Operations Assistant Manager provides administrative and technical support for backend systems used by merchants and store teams, with a focus on merchandising processes, purchase orders, product data, vendor management, and inventory operations. The role works independently and collaboratively in a fast-paced environment with changing deadlines and priorities, while providing strong customer service to internal and external customers.

This position is remote, with an average of 1–2 days per month at the Plano office for team meetings, training, and preparation for special events. The duties listed are not exhaustive and may not include all essential functions for purposes of the ADA.

Requirements

• High school diploma.
• Bachelor’s degree or a minimum of 2 years of related work experience within a Merchandising department.
• Intermediate to advanced Excel skills, including formulas, lookups, and data analysis.
• Proficiency in Microsoft Office, including Outlook, Teams, Word, PowerPoint, and Copilot.
• Knowledge of a backend retail management system and point-of-sale system, such as Mi9 Retail, AiFi, or Just Walk Out by Amazon.
• Excellent verbal and written communication skills.
• Ability to multitask.

Nice To Haves

• Experience with invoicing.

Responsibilities

• Provide administrative and technical support for backend systems used by merchants and store teams.
• Administer Mi9 processes that control replenishment decisions, including SKU replenishment status, store groups, SKU stock levels, and store attributes.
• Manage purchase order generation to vendors and confirm that purchase orders are approved and processed correctly through the system.
• Enter new SKU data and maintain accurate product information from setup through markdown, using item setup, pricing update, promotion, and markdown spreadsheets provided by merchants.
• Maintain the Mi9 vendor master by updating contacts and terms and linking VMI vendors after initial setup by accounting.
• Assist with reporting and purchasing needs for suppliers, buyers, and the Senior Merchandising Analyst.
• Help obtain purchase order tracking based on KPI levels and report data to senior management during weekly Inventory Meetings.
• Support Accounts Payable by processing purchase-order billing adjustments and investigating order, pricing, and billing discrepancies.
• Oversee the Vendor Managed Inventory (VMI) portion of the business, including researching and correcting store-entry errors, providing store training on the VMI process, and analyzing and reporting errors weekly to senior management.
• Run monthly sales reports to create credit memo invoices, distribute them to vendors, and follow up to ensure credit memos are received promptly.
• Research and resolve daily store inquiries about product, delivery, and cost issues, escalating complex matters to merchants or managers as needed.
• Participate in testing quarterly Mi9 system updates and report findings to IT.
• Perform other job-related duties as assigned.

Benefits

• Flexible hours.
• Employee discounts.
• Fun work environment.
• Medical, dental, and vision insurance and a 401(k) plan for full-time employees.
• Paid time off and paid holidays for full-time employees.
• Opportunity to learn, grow, and succeed with a leading retailer.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED