Merchandising Manager - Elmira, NY

CONA Services•Village of Horseheads, NY

7d•$70,000 - $75,000

About The Position

The Merchandising Manager leads sales execution for large-store segments in the Elmira, New York area. The role manages and guides merchandisers to ensure sales programs and merchandising plans are implemented effectively, with a focus on revenue growth, profitability, sales targets, and strong customer relationships. The position oversees team hiring, training, coaching, and professional development, and reports to the Large Store Sales Manager. The manager reviews execution and operating results, coordinates with sales leadership on promotional activity, maintains Look of Success standards across accounts, and manages merchandising labor and BD&L expenses. The role also addresses customer concerns, promotes safety leadership, and guides the team through organizational and operational change. The schedule is Sunday through Thursday, with a 5:30 a.m. start time. The position manages the Elmira, NY territory.

Requirements

High school diploma, GED, or equivalent.
Proven leadership ability and personnel management skills.
Excellent verbal and written communication skills.
Proficiency with Microsoft Office applications, including Outlook, PowerPoint, Excel, and Word.
Ability to analyze merchandising hours by customer and develop effective routes.
Ability to work effectively in a team environment and collaboratively across teams to build relationships throughout the company.
Ability to communicate effectively at all organizational levels and clearly articulate relevant ideas, opinions, and information.
Valid driver’s license, a driving record within policy guidelines, and insurance that meets or exceeds company requirements.

Nice To Haves

Bachelor’s degree in Business Administration, Marketing, or a related field.
Prior experience as a supervisor, account manager, or sales merchandiser.

Responsibilities

Lead Sales Center execution of merchandising plans to support growth, profitability, and an enhanced customer experience.
Review the Large Store tracker weekly to ensure maximum execution.
Own routine merchandiser meetings, RED meetings, and LOS meetings to identify opportunities, gaps, and results.
Collaborate regularly with the Sales Manager, District Managers, and General Manager regarding promotional activity.
Achieve and maintain Look of Success standards in all accounts, communicate expectations, and ensure understanding across the sales organization.
Conduct route rides with the team in the market.
Manage operating expense results, including merchandising labor and BD&L.
Foster safety leadership.
Address customer inquiries, concerns, and issues promptly and professionally to support customer retention and loyalty.
Coach and lead merchandisers while fostering a culture of learning and development.
Manage change and transitions, including their implications for systems, people, processes, and future success.