Specialist, Visual Merchandising, NY Flagship

Richemont•New York, NY

11d•$30 - $33•Onsite

About The Position

Van Cleef & Arpels is seeking a Specialist, Visual Merchandising for its New York flagship boutique. Reporting to the Boutique Director, this role maintains and updates in-store visual merchandising and boutique presentation, ensuring that Van Cleef & Arpels visual guidelines are implemented with careful attention to detail. The Specialist coordinates with the Regional Visual Merchandiser, Boutique Director, PR team, security, vendors, florists, and Sales Associates to support merchandising, maintenance, and product presentation needs. The position also supports seasonal window installations and visual merchandising for events, launches, and client presentations. The role requires flexibility to occasionally work outside regular hours for events, and the ability to stand for extended periods and lift more than 40 pounds. Salary is $30–$33 per hour, negotiated based on skills and prior work experience. Richemont offers a compensation and benefits package for eligible employees.

Requirements

At least 2 years of visual merchandising or retail experience.
Proficiency in Microsoft Suite, particularly PowerPoint and Excel.
Ability to take high-quality photos.
Ability to stand for extended periods and lift more than 40 pounds.
Flexibility in scheduling, including occasional work outside regular hours to support events.
Direct merchandising and in-store experience, with a keen eye for detail and perfection.
Strong teamwork and interpersonal skills, including the ability to interact effectively with people at all organizational levels.
Valid work authorization for employment in the USA.

Nice To Haves

A BA or Visual Merchandising Certificate is preferred.
Luxury-sector experience is preferred.
Familiarity with Adobe Illustrator and Photoshop is a plus.
Prior fine jewelry experience is a plus.
Enthusiasm for the work, receptiveness to constructive criticism, and a proactive approach to learning and adapting to updates in the field.

Responsibilities

Maintain visual merchandising standards in the boutique and regularly update displays with attention to detail.
Implement monthly Visual Guidelines and boutique zoning in coordination with the Regional Visual Merchandiser.
Meet regularly with the Boutique Director and Regional Visual Merchandiser to review visual needs.
Communicate with the PR team about merchandise updates, product moves, photo shoots, and consignments.
Train boutique teams regularly on visual merchandising.
Ensure point-of-sale materials (PLV) and signage are correctly displayed and maintained.
Use the Yoobic Visual Merchandising App weekly to share current displays.
Create quarterly visual merchandising reports evaluating store zoning and visible assortment.
Work with security to document daily product moves and adjust window value for special events.
Share visual merchandising success stories.
Manage maintenance requests through their full lifecycle and build relationships with local vendors to facilitate timely interventions.
Escalate or de-escalate support requests with the Corporate team and proactively develop creative solutions to improve efficiency.
Maintain and update the library’s appearance, oversee boutique staging and tidiness, and coordinate with the florist to ensure guidelines, freshness, and timely delivery.
Receive and install seasonal window animation kits according to guidelines, provide photo recaps through the Yoobic App, and recycle kits according to communicated guidelines.
Coordinate with the Regional Visual Merchandiser to implement special merchandising for events.
Be onsite at boutique events to support visual merchandising needs.
Work with Sales Associates to merchandise displays for client presentations.