Specialist, Visual Merchandising, NY Flagship

Richemont•New York, NY

10d•Onsite

About The Position

Van Cleef & Arpels is seeking a Visual Merchandising Specialist for its NY Flagship. Reporting to the Boutique Director, this role maintains and updates in-store visual merchandising, ensures the boutique follows Van Cleef & Arpels Visual guidelines, and supports the boutique’s overall appearance and maintenance. The position works closely with the Regional Visual Merchandiser, Boutique Director, PR team, security, local vendors, florists, and Sales Associates. It also supports merchandising for boutique events, launches, and client presentations. The role requires flexibility to occasionally work outside regular hours for events and physical ability to stand for extended periods and lift more than 40 pounds. The position includes maintaining visual standards and displays, implementing boutique zoning and monthly Visual Guidelines, training boutique teams, documenting and sharing visual updates through the Yoobic app, and preparing quarterly reports. The Specialist also coordinates maintenance requests and vendor relationships, oversees staging and tidiness, manages seasonal window animation kits, and helps execute visual merchandising needs for events and client presentations. Van Cleef & Arpels describes the role as an opportunity to develop a career within a Maison that prioritizes employee development. New employees receive training on the Maison’s history, know-how, and creations. Applicants must have valid authorization to work in the United States. Salary is negotiated based on skills and prior experience; the stated salary range is $30–$33 per hour.

Requirements

At least 2 years of visual merchandising or retail experience.
Proficiency in Microsoft Suite, particularly PowerPoint and Excel.
Ability to capture high-quality photos.
Ability to stand for extended periods and lift more than 40 pounds.
Flexible scheduling, including occasional work outside regular hours to support events.
Direct merchandising and in-store experience with a keen eye for detail and perfection.
Strong teamwork and interpersonal skills, with the ability to interact effectively with people at all organizational levels.
Enthusiasm for the work, receptiveness to constructive criticism, and a proactive approach to learning and adapting to updates in the field.
Valid work authorization for employment in the USA.

Nice To Haves

A BA or Visual Merchandising Certificate is preferred.
Luxury-sector experience is preferred.
Familiarity with Adobe Illustrator and Photoshop is a plus.
Prior fine jewelry experience is a plus.

Responsibilities

Maintain visual merchandising standards in the boutique.
Regularly update in-store visual merchandising with high attention to detail.
Ensure monthly Visual Guidelines are implemented.
Implement boutique zoning with the Regional Visual Merchandiser.
Meet regularly with the Boutique Director and Regional Visual Merchandiser to ensure visual needs are met.
Communicate regularly with the PR team to replace or update merchandise on display and anticipate product moves, photo shoots, and consignments.
Train boutique teams regularly on visual merchandising.
Ensure correct PLV and signage are displayed and maintained.
Use the Yoobic Visual Merchandising App weekly to share what is currently on display.
Create quarterly visual merchandising reports evaluating and summarizing store zoning and visible assortment outcomes.
Work with security to document daily product moves and adjust window value for special events.
Share visual merchandising success stories.
Support boutique maintenance needs and handle maintenance requests through completion.
Develop relationships with local vendors to facilitate expedient, prioritized interventions.
Escalate or de-escalate communication about support needed from the Corporate team as appropriate.
Proactively bring forward creative solutions to improve efficiency.
Maintain the overall boutique appearance and update the library appearance.
Serve as the key point person with the florist, ensuring guidelines are followed and flowers are fresh and delivered on time.
Oversee boutique staging and tidiness.
Install seasonal window animation kits, receive kits, install them according to guidelines, provide a photo recap via the Yoobic App, and recycle kits according to communicated guidelines.
Coordinate and implement visual merchandising needs for events, launches, and client presentations.
Work with the Regional Visual Merchandiser to implement special merchandising for events.
Attend boutique events onsite to support visual merchandising needs.
Work with Sales Associates to merchandise displays for client presentations.