STORE MANAGER - Elmira, NY STORE #31666

Dollar General • City of Elmira, NY

3d • Onsite

About The Position

The Store Manager is responsible for managing all employees and effectively planning and implementing store processes, including ordering, receiving, stocking, merchandise presentation, selling, staffing, and support. The role ensures the store is properly staffed, opened and closed effectively, and operated in accordance with company policies, procedures, and applicable labor laws.

The Store Manager oversees employee recruitment, selection, retention, training, performance evaluation, and development, and may provide counseling up to and including termination. The role also monitors store performance and financial integrity, manages inventory and merchandise presentation, supports customer service, and maintains a clean, safe, and secure environment. The manager opens the store at least twice per week and closes it at least twice per week.

Work takes place in a fast-paced retail environment with moderate noise. It involves frequent walking or standing, bending, stooping, and kneeling; some handling of merchandise and equipment; lifting up to 40 pounds and occasionally up to 55 pounds; occasional exposure to outdoor weather, cleaning solutions, and freezer cold; and occasional ladder climbing up to six feet. Regular use of a personal vehicle is required for meetings, visits to other Dollar General stores, and deposits.

Requirements

• Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to perform basic mathematical calculations, including percentages.
• Knowledge of cash handling, cashier accountability, and deposit-control procedures.
• Ability to perform cash-register functions and generate reports.
• Knowledge of inventory management and merchandising practices.
• Effective oral and written communication skills.
• Effective interpersonal skills.
• Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
• Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
• Good organizational skills and attention to detail.
• Ability to solve problems and deal with a variety of situations.
• Valid driver’s license.
• High school diploma or equivalent preferred.
• One year of retail management experience preferred.

Nice To Haves

• High school diploma or equivalent.
• One year of management experience in a retail environment.

Responsibilities

• Recruit, select, and retain qualified employees in accordance with labor laws and company policies, and ensure the store is properly staffed.
• Train employees, conduct performance evaluations, identify performance gaps, provide solutions or counseling, and make recommendations regarding pay rates and advancement.
• Communicate performance, conduct, and safety expectations; coordinate meetings and events related to safety, security, and policies.
• Ensure the store is properly staffed and opened and closed each day; open the store at least twice per week and close it at least twice per week.
• Review operating statements to identify business trends, sales and profitability issues, expense-control opportunities, potential shrink, and errors.
• Manage ordering and in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; follow up on BSR and cycle counts.
• Facilitate merchandise staging, stocking, and storage according to company work processes.
• Ensure merchandise is presented according to established practices, including appropriate fixtures, pricing, and signage.
• Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
• Provide leadership for superior customer service.
• Maintain a clean, organized store and a safe, secure working and shopping environment.
• Ensure the store has the tools needed to perform required tasks.
• Follow company policies and procedures and ensure employee compliance.
• Complete paperwork and documentation according to guidelines and deadlines.
• Drive a personal vehicle to meetings, other Dollar General stores, and to make deposits.

Benefits

• Health insurance coverage options
• Supplemental benefit programs
• 401(k) Savings Plan
• Paid sick leave where required by law
• Vacation
• Paid maternity and parental leave
• Potential short-term incentive opportunities based on individual and/or company performance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED