Merchandising Manager

Five Below•Southfield, MI
•Onsite

About The Position

The Merchandising Manager helps lead store operations and merchandising at Five Below. The role oversees receiving and organizing new stock, setting up and maintaining displays, and executing market plans, promotional signage, seasonal updates, and the company’s Inventory Integrity process. The manager also supports store opening and closing, serves as Manager on Duty when needed, oversees associate activities, and assists with onboarding and training. The position contributes to sales growth and expense control through merchandising, associate performance, and customer service. This role requires a flexible schedule to meet business needs, including day, evening, and weekend work; overnight shifts and travel may also be required. It is an hourly position with a starting rate of $16.73. The job requires frequent movement and handling of merchandise, ladder use, and the ability to remain upright and stationary for much of the workday.

Requirements

  • High school graduate or equivalent.
  • Minimum 2 years of management experience.
  • Excellent verbal and written communication skills.
  • Ability to multitask.
  • Creative thinking.
  • Ability to maintain composure under pressure.
  • Ability to work a flexible schedule that may include day, evening, weekend, and overnight shifts, as well as travel when required.
  • Ability to operate a cash register frequently.
  • Ability to move merchandise weighing up to 25 lbs and place or remove merchandise at heights of 5–10 feet.
  • Ability to frequently use ladders and to kneel, bend, twist, and stoop.
  • Ability to communicate and exchange accurate information with customers, managers, and coworkers in person and by telephone.
  • Ability to move frequently across the sales floor and between the sales floor and stock room.
  • Ability to identify and discern email and printed instructions about merchandise layouts, associate schedules, and standard operating procedures.
  • Ability to remain in a stationary, upright position for 80% of the time.
  • Must be at least 18 years old and able to perform essential job functions in compliance with applicable federal, state, and local laws.

Nice To Haves

  • College experience preferred.

Responsibilities

  • Oversee receiving, unpacking, and organizing new stock so merchandise is placed on the sales floor efficiently.
  • Manage the setup and maintenance of displays, ensuring signage is accurate and promotions are highlighted according to corporate guidelines, resets, and seasonal updates.
  • Manage store opening and closing procedures, including securing cash, locking doors, setting alarms, and preparing the store for daily operations.
  • Act as Manager on Duty when needed, taking responsibility for store operations, staff management, customer service, and urgent issues.
  • Help oversee daily activities of store associates and ensure they perform effectively and provide excellent customer service.
  • Support associate onboarding and ongoing training in store policies, product knowledge, and operational procedures.
  • Drive store sales and control expenses by optimizing merchandising, staff performance, and customer service.
  • Execute the market plan by arranging products and signage according to corporate guidelines and keeping promotional materials properly displayed and updated.
  • Ensure execution of the company Inventory Integrity process.
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