Manager, Merchandising

Breakthru Beverage Group•Tampa, FL

About The Position

The Merchandising Manager assists sales teams in achieving company and supplier sales-volume, distribution, and display objectives. The role manages and coaches merchandisers and sales development representatives through planning, organization, training, and execution. The territory covers Pinellas County, South Tampa, and south to the Sarasota area. The position works with sales teams, key accounts, supplier representatives, and internal managers to coordinate merchandising priorities, maintain customer relationships, develop display plans, manage surveys, and address performance or service issues. It also supports recruiting and onboarding, performance evaluations, coaching, and adherence to work rules and standards. Other duties may be assigned by the supervisor. This description summarizes typical functions and is not an exhaustive list of possible responsibilities.

Requirements

Bachelor’s degree in a related field and/or equivalent training and work experience.
Minimum of 5 years’ experience in management.
Proficient PC skills using MS Office and other computer programs, including presentation software.
Results-oriented professional with verbal and written communication skills, diplomacy, discretion, and customer service skills.
Ability to multitask, work independently and/or within a team, pay attention to detail, and meet deadlines.
Analytic and reporting skills.
Sound judgment and problem-solving skills.
Ability to work in a fast-paced, high-volume team environment.
Remain stationary at times, communicate, and operate a computer and telephone.
Occasionally lift 45–65 lbs.

Nice To Haves

2–3 years of sales support experience.

Responsibilities

Maintain communication with sales teams by relaying important customer issues related to service and changes in shelves or displays.
Maintain relationships with key accounts; identify opportunities; review merchandising programs; develop opening display plans for new accounts; sell in store resets; manage coverage of open territories; resolve customer complaints; and escalate issues when necessary.
Coordinate brand priorities for pulse periods and promotions by working with local supplier representatives.
Manage supplier surveys by assisting with route planning, pre-surveying accounts, and developing action plans with sales FSMs and AMs.
Conduct bi-monthly planning meetings with sales development representatives to communicate objectives and programs, identify opportunities, review performance, and guide team members on closing gaps.
Hold monthly one-on-one pre-planning meetings with each SDR and merchandiser to strategize on goals and objectives and, when applicable, define target accounts for display initiatives.
Define monthly priorities for merchandising and SDR teams in coordination with Division and POS Managers and organizational objectives.
Supervise merchandisers and sales development representatives on the team.
Develop and review performance enhancement plans for sales development representatives, including evaluations, monitoring 90-day evaluations for new hires, coaching calls, and follow-up.
Address skill deficiencies through customized coaching plans, progress tracking, and recording improvement.
Participate in associate interview and selection processes with human resources, including sourcing candidates, scheduling and conducting interviews, and managing onboarding.
Manage the team through coaching, evaluations, and oversight of performance management plans for Field Sales Managers and/or Area Managers.
Promote accountability and ensure adherence to work rules and standards through performance coaching and counseling as needed.
Conduct safe and responsible interactions with the public while responsibly handling beverage alcohol products.
Perform other duties as assigned by the jobholder’s supervisor.