Merchandising Manager

Five Below • Chesapeake, VA

5d • Onsite

About The Position

The Merchandising Manager oversees merchandise receiving, stock organization, merchandising displays, and promotional execution in a Five Below store. The role supports daily store operations, including opening and closing, serving as Manager on Duty when needed, overseeing associates, and supporting their onboarding and training. The manager helps drive sales and control expenses through effective merchandising, associate performance, and customer service, while ensuring the company’s Inventory Integrity process is executed.

Requirements

• High school graduate or equivalent.
• Minimum of 2 years of management experience.
• Excellent verbal and written communication skills.
• Ability to multitask.
• Creative thinking.
• Ability to maintain composure under pressure.
• Must be at least 18 years old and able to perform the essential job functions in compliance with applicable laws.
• Ability to work a flexible schedule that may include day, evening, weekend, and overnight shifts, as well as travel when required.
• Ability to identify and discern email and printed instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
• Ability to frequently operate a cash register; move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5–10 feet; climb ladders; kneel, bend, twist, and stoop; move around the sales floor and stock room; communicate accurately with customers and coworkers; and remain upright in a stationary position for 80% of the time.

Nice To Haves

• College experience preferred.

Responsibilities

• Oversee receiving, unpacking, and organizing new stock so items are placed on the sales floor efficiently.
• Manage the setup and maintenance of displays for assigned store sections, ensuring signage and promotions are accurate and following corporate guidelines for resets and seasonal updates.
• Manage store opening or closing, including securing cash, locking doors, setting alarms, and preparing for daily operations.
• Act as Manager on Duty when needed, taking responsibility for store operations, staff management, customer service, and urgent issues.
• Help oversee store associates’ daily activities and ensure effective performance and excellent customer service.
• Support associate onboarding and ongoing training in store policies, product knowledge, and operational procedures.
• Drive store sales and control expenses by seeking ways to optimize merchandising, staff performance, and customer service.
• Execute the market plan by arranging products and signage according to corporate guidelines and keeping promotional materials properly displayed and updated.
• Ensure execution of the company Inventory Integrity process.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED