Merchandising Manager - Elmira, NY
About The Position
The Merchandising Manager leads sales execution for large store segments in the Elmira, New York area. The role manages and guides a team of merchandisers to implement sales programs, support revenue growth, meet sales targets, and build strong customer relationships. The position reports to the Large Store Sales Manager. The manager leads merchandising plans and execution, monitors results and standards, coaches and develops the team, manages merchandising labor and other operating expenses, and works with sales leadership to coordinate promotional activity and respond to customer needs. The schedule is Sunday through Thursday, with a 5:30 a.m. start time.
Requirements
- High school diploma, GED, or equivalent.
- Proven leadership ability and personnel management skills.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office applications, including Outlook, PowerPoint, Excel, and Word.
- Ability to analyze merchandising hours by customer and develop effective routes.
- Ability to work effectively in a team and across teams, build relationships throughout the company, and collaborate.
- Ability to communicate effectively at all organizational levels and clearly articulate relevant ideas, opinions, and information.
- Valid driver’s license, a driving record within policy guidelines, and insurance that meets or exceeds company requirements.
Nice To Haves
- Bachelor’s degree in Business Administration, Marketing, or a related field.
- Prior experience as a supervisor, account manager, or sales merchandiser.
Responsibilities
- Lead Sales Center execution of merchandising plans to support growth, profitability, and an enhanced customer experience.
- Review the Large Store tracker weekly to ensure maximum execution.
- Own routine merchandiser, RED, and LOS meetings to identify opportunities, gaps, and results.
- Collaborate regularly with the Sales Manager, District Managers, and General Manager to stay informed about promotional activity.
- Achieve and maintain Look of Success standards in all accounts, communicate expectations, and ensure the sales organization understands them.
- Conduct route rides with the team in market.
- Manage OPEX results, including merchandising labor and BD&L.
- Foster safety leadership.
- Address customer inquiries, concerns, and issues promptly and professionally to support customer retention and loyalty.
- Coach and lead merchandisers while fostering a culture of learning and development.
- Manage change and transitions, including implications for systems, people, processes, and future success.
Benefits
- Eligible employees may have access to medical insurance.
- Eligible employees may have access to dental insurance.
- Eligible employees may have access to vision insurance.
- Eligible employees may have access to a 401(k) with company match.
- Eligible employees may have access to life insurance.
- Eligible employees may have access to paid time off.
- Eligible employees may have access to fitness reimbursements.
- Eligible employees may have access to tuition reimbursement.
- Eligible employees may have access to employee discounts.
- Eligible employees may have access to scholarship opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
