Retail - Store Management - Merchandising Manager

Michaels•Maplewood, MN
•Onsite

About The Position

The Merchandise Manager drives merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards. The role ensures accurate pricing, timely promotional execution, and a customer-ready store environment through strong workload planning and inventory management. The manager assists the Store Manager with SOP and company-program compliance, provides Manager-on-Duty coverage, and leads merchandise flow, workload planning, inventory routines, merchandising execution, fulfillment, and team development. The position also supports asset protection and a clean, organized store environment.

Requirements

  • At least 3 years of retail leadership experience.
  • Ability to remain standing for long periods and move throughout the store.
  • Ability to bend, lift, carry, reach, and stretch regularly.
  • Ability to lift, carry, push, and pull merchandise and fixtures weighing up to 25–50 pounds, with or without reasonable accommodation.
  • Ability to climb ladders or step stools to stock and retrieve products.
  • Ability to perform repetitive motions, including scanning items, stocking shelves, and operating POS equipment.
  • Ability to work in a fast-paced environment with frequent customer interactions.
  • Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Responsibilities

  • Assist the Store Manager in leading adherence to Standard Operating Procedures and Company programs, ensuring compliance with applicable laws and requirements.
  • Ensure execution of Company policies and standards and hold the team accountable for store conditions and results.
  • Provide Manager-on-Duty coverage, maintaining floor leadership, service standards, and operational continuity.
  • Lead truck execution, including timely unloading, accurate sorting, and efficient flow of merchandise to the sales floor.
  • Own workload planning and daily task prioritization, partnering with store leadership to align staffing and execution with business needs.
  • Execute and maintain SISO routines to support in-stock levels, replenishment accuracy, and sales readiness.
  • Oversee Planogram execution, ensuring merchandising sets are accurate and completed on schedule.
  • Establish and maintain visual merchandising standards, including product placement and presentation.
  • Support a clean, organized, customer-ready store, including backroom organization and sales floor recovery.
  • Manage inventory control, product accuracy, inventory integrity, and efficient stock movement.
  • Execute ad sets, ensuring promotional signage and product placement are compliant and customer focused.
  • Complete price changes accurately and on time, maintaining pricing integrity across the sales floor and systems.
  • Oversee Ship from Store fulfillment, ensuring orders are picked, packed, and shipped efficiently and accurately.
  • Process RTVs and ASN receiving, ensuring compliance, accurate documentation, and appropriate inventory adjustments.
  • Manage store damages procedures, including proper handling, reporting, and shrink reduction.
  • Train, coach, and develop team members through structured onboarding and ongoing skill-building across assigned departments.
  • Partner in maintaining asset protection practices and reducing shrink through awareness, compliance, and safe operations.
  • Perform other duties as assigned.

Benefits

  • 401(k) with employer match, depending on position and eligibility
  • Employee Assistance Program
  • Medical coverage, depending on position and eligibility
  • Dental coverage, depending on position and eligibility
  • Vision coverage, depending on position and eligibility
  • Telemedicine services
  • Flexible spending accounts
  • Commuter benefits
  • Tuition assistance
  • Adoption assistance
  • Voluntary insurance options
  • Employee discounts
  • Partner discount programs
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