(Cincinnati) Merchandising Area Supervisor

Signature Retail Services•Cincinnati, OH
•Onsite

About The Position

Signature Retail Services is seeking an experienced merchandising leader based in or near Cincinnati, Ohio, to oversee store execution, develop field talent, and strengthen client partnerships across an assigned territory. The role involves independently traveling to stores, training and supporting field service representatives, and executing and overseeing in-store merchandising projects in line with client expectations and company standards. The position is W-2, full-time with variable hours, and pays $20.00–$24.00 per hour, depending on experience. The supervisor serves as a key contact for store management, project managers, and field leadership. The role includes coaching team members, monitoring new-hire progress, completing required reporting, resolving issues, and fostering accountability, collaboration, safety, and professional growth. Company-paid overnight travel may be required based on training and business needs.

Requirements

  • Must be at least 21 years old and authorized to work in the United States.
  • Provide proof of a valid driver's license, reliable personal vehicle, and current auto insurance listing the employee as an insured driver.
  • Previous supervisory or training experience in the merchandising industry.
  • Personal smartphone with call, text, email, and internet access for in-store reporting and surveys.
  • Comfortable working independently and traveling between multiple store locations.
  • Available for company-paid overnight travel based on training and business needs.
  • Able to perform frequent physical activity, including bending, stooping, standing, walking, and climbing ladders.
  • Able to lift, push, pull, and move products weighing up to 50 pounds without assistance.

Responsibilities

  • Travel independently to stores throughout the assigned territory using a personal vehicle.
  • Train, mentor, and support field service representatives to ensure consistent execution and adherence to company standards.
  • Execute and oversee in-store merchandising activities, including planogram resets, display installations, inventory adjustments, and signage placement.
  • Travel throughout the market to train new hires in stores, model best practices, and prepare them for their service routes.
  • Monitor new-hire progress, complete required reporting, and identify coaching and development opportunities.
  • Ensure projects are completed on time, within scope, and in alignment with client expectations and company standards.
  • Serve as the primary point of contact for store management, project managers, and field leadership in the territory.
  • Proactively resolve issues, drive performance, and provide ongoing coaching.
  • Foster a culture of accountability, collaboration, safety, and professional growth.

Benefits

  • Medical benefits
  • Dental benefits
  • Vision benefits
  • 401(k)
  • Company profit sharing
  • Performance-based bonuses
  • Paid vacation and sick time
  • Life insurance
  • Short-term disability
  • Cell phone reimbursement
  • Gas/auto reimbursement
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