Merchandiser Lead - KC METRO

CONA Services•Kansas City, MO

About The Position

The Merchandiser Lead works with the Merchandising Supervisor to develop merchandising staff through training and coaching, and is scheduled to merchandise accounts as needed. The role provides onboarding and retraining, capability-building sessions, and performance feedback. On the Merchandising Supervisor’s days off, the lead serves as the team’s point of contact, handling calls, schedule changes, and customer concerns. The position monitors daily merchandising activities in Pace while in the field and conducts weekly store audits and merchandiser check-ins. It also covers open routes and completes merchandising activities as needed. The Merchandiser Lead helps ensure teammates use safe working techniques and have proper equipment, identifies and reports unsafe working conditions, and follows company policies and procedures. The schedule is Sunday through Thursday, starting at 7 a.m. and continuing until the job is done. The position requires flexibility to work evenings, weekends, and some holidays based on customer needs.

Requirements

Minimum of one year of work experience is required, including in grocery, retail, warehouse, manual labor, or a related field.
Ability to work with minimal supervision.
Ability to obtain Powered Industrial Trucks (PIT) certification upon hire.
Basic computer application and technology skills, including the ability to operate a smartphone, iPad, and/or laptop.
Flexibility to work evenings, weekends, and some holidays due to customer needs.
Valid driver's license and current vehicle liability insurance.
Driving record must meet company policy guidelines, including no major violations within the last three years.

Nice To Haves

High school diploma or GED preferred.
Prior merchandising and leadership experience preferred.
Prior experience using equipment such as pallet jacks and high loader lifts preferred.

Responsibilities

Train new and existing merchandisers in standard merchandising activities and procedures, including onboarding and retraining.
Conduct capability-building sessions and provide performance feedback to merchandisers.
Serve as the Merchandising Supervisor’s point of contact on days off, fielding team calls, handling schedule changes, and addressing customer concerns.
Monitor daily merchandising activities in Pace while in the field using an iPad.
Conduct weekly store audits and weekly check-ins with merchandisers.
Cover open merchandiser routes and complete daily merchandising activities as needed.
Ensure teammates use proper safe working techniques and have appropriate equipment.
Identify and report unsafe working conditions.
Comply with company policies and procedures.