Merchandise Stand Lead (Part-Time)

Sphere Entertainment • Las Vegas, NV

21h • Onsite

About The Position

The Merchandise Stand Lead supervises and trains employees in guest relations and equipment use. Success in this role is demonstrated by an exceptional guest experience, a commitment to continuous learning and development, and achievement of business results.

Requirements

• At least 2-3 years of supervisory or lead experience in guest relations.
• Must be able to multi-task and prioritize in a deadline-oriented environment while providing a high-quality service experience for guests.
• Experience resolving inventory discrepancies.

Responsibilities

• Supervises the overall operation of the designated stand including open/close procedures, cash handling, and leading employees in accordance with company policies/procedures.
• Assures that each guest’s order is prepared and delivered on time and in acceptable quality and quantity; responds to feedback from guests.
• Inspects locations and submits reports regarding cleanliness conditions, inventory, and incidents.
• Conducts monthly audits, daily inventory and trains and motivates staff.
• Participates in meetings as deemed necessary.
• Provides necessary staff development and training in accordance with Southern Nevada Health guidelines and company standards to ensure a high-quality product is maintained.
• Ensures that frontline colleagues are compliant with Company policies and local/state regulations and are delivering an exceptional guest experience.
• Provide exceptional experiences for our guests, partners, and team members, including by adhering to our appearance and presentation guidelines while on-site.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed