Merchandise Processor - Full Time

GOODWILL KEYSTONE AREA•Mount Joy Township, PA
•$15 - $15•Onsite

About The Position

The Merchandise Processor provides essential support for store operations and customer service, with a primary focus on processing donations. Work includes sorting, hanging, pricing, tagging, stocking, rotating, and moving products to the sales floor while meeting production, quality, and sales standards. The role also involves organizing and recovering the sales floor, tracking daily production, identifying suitable items for the Ecommerce department, and helping with other store operations as needed. The position requires courteous service to customers, donors, and coworkers; communication of progress and concerns to the Production Manager; participation in organizational programs and special events; and adherence to Goodwill Keystone Area policies and safety requirements. Work takes place in an open warehouse environment that may be exposed to varying weather and temperature conditions, including extreme heat, humidity, and cold. A flexible schedule, including evenings and weekends, is required.

Requirements

  • Must be at least 18 years old.
  • No formal education is necessary.
  • Ability to read, write, and perform simple math.
  • Must meet qualitative and quantitative performance standards established by the organization.
  • Ability to work in an open warehouse environment exposed to varying weather and temperatures, including extreme heat, humidity, and cold.
  • Ability to learn and use equipment and technology.
  • Ability to follow verbal instructions and work as part of a team.
  • High level of adaptability and flexibility.
  • Ability to work a flexible schedule that includes evenings and weekends.
  • Ability to stand continuously for more than 75% of the shift.
  • Ability to repeatedly bend forward or to the side 60 degrees to remove or place items in carts for 50% of the shift.
  • Ability to stand continuously with the neck bent forward 30 degrees for more than 75% of the shift.
  • Ability to lift 50 pounds from ground level to waist level for 25% of the shift.
  • Ability to lift 25 pounds every few minutes for more than 75% of the shift.
  • Ability to push and pull carts requiring 25 pounds of force over 100 feet for 25% of the shift.
  • Ability to repetitively perform the same hand, wrist, and arm motions every few seconds for more than 75% of the shift.

Responsibilities

  • Process textile donations by sorting, hanging, pricing, tagging, and moving products to the sales floor to meet production and sales goals.
  • Process donations of housewares, electronics, media, shoes, and other miscellaneous items by sorting, pricing, tagging, and moving products to the sales floor.
  • Organize, recover, and rotate the sales floor as needed.
  • Follow Goodwill Keystone Area quality and production standards.
  • Track daily production and report it to the supervisor.
  • Stay knowledgeable about daily, weekly, and monthly production and sales goals.
  • Select and identify appropriate items for the Ecommerce department.
  • Assist with and adapt to the store’s overall daily operations.
  • Provide timely and courteous customer service to customers, donors, and employees.
  • Support, promote, and participate in organizational programs and special events.
  • Complete other assignments designated by management and support additional tasks and projects as needed.
  • Follow Goodwill Keystone Area manuals, handbooks, policies, and procedures.
  • Promote workplace safety and perform duties safely while adhering to safety requirements.
  • Communicate progress, problems, and concerns to the Production Manager.
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