Merchandise Processor - Full Time

GOODWILL KEYSTONE AREA•Robesonia, PA
•$15 - $0•Onsite

About The Position

The Merchandise Processor provides essential support for store operations and customer service, with a primary focus on processing donations. This includes sorting, hanging, pricing, tagging, stocking, and rotating products while meeting production and quality standards. The role processes textiles as well as housewares, electronics, media, shoes, and other miscellaneous items, and moves appropriate products to the sales floor or identifies items for the Ecommerce department. The position also supports sales-floor organization and recovery, tracks daily production, and communicates progress and concerns to the Production Manager. It requires flexibility to assist with store operations, provide courteous service to customers, donors, and employees, and participate in organizational programs and events. The work is performed in an open warehouse environment with exposure to varying weather and temperatures, and includes substantial standing, bending, lifting, pushing, pulling, and repetitive movements. A flexible schedule that includes evenings and weekends is required.

Requirements

  • Must be at least 18 years old.
  • Ability to read, write, and perform simple math.
  • Ability to meet qualitative and quantitative performance standards established by the organization.
  • Ability to work in an open warehouse environment exposed to varied weather and temperatures, including extreme heat, humidity, and cold.
  • Ability to learn and use equipment and technology.
  • Ability to follow verbal instructions and work as part of a team.
  • High adaptability and flexibility.
  • Ability to work a flexible schedule, including evenings and weekends.
  • Ability to stand continuously for more than 75% of the shift.
  • Ability to repeatedly bend forward or sideways 60 degrees to remove or place items in carts for 50% of the shift.
  • Ability to stand continuously with the neck bent forward 30 degrees for more than 75% of the shift.
  • Ability to lift 50 pounds from ground level to waist level for 25% of the shift.
  • Ability to lift 25 pounds every few minutes for more than 75% of the shift.
  • Ability to push and pull carts requiring 25 pounds of force over a distance of 100 feet for 25% of the shift.
  • Ability to repetitively perform the same hand, wrist, and arm motions every few seconds for more than 75% of the shift.

Responsibilities

  • Process textile donations by sorting, hanging, pricing, tagging, and moving products to the sales floor to meet store production and sales goals.
  • Process donations of housewares, electronics, media, shoes, and miscellaneous items by sorting, pricing, tagging, and moving products to the sales floor to meet store production and sales goals.
  • Organize, recover, and rotate the sales floor as needed.
  • Follow Goodwill Keystone Area quality and production standards.
  • Track daily production and report it to the supervisor.
  • Maintain knowledge of daily, weekly, and monthly production and sales goals.
  • Select and identify appropriate items for the Ecommerce department.
  • Assist with and adapt to the store’s overall daily operations.
  • Provide timely and courteous customer service to customers, donors, and employees.
  • Support, promote, and participate in organizational programs and special events.
  • Complete other assignments designated by management and contribute to additional tasks and projects as needed.
  • Follow Goodwill Keystone Area manuals, handbooks, policies, and procedures.
  • Promote workplace safety, perform duties safely, and adhere to safety requirements.
  • Communicate progress, problems, and concerns to the Production Manager.
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