Merchandise Manager 6076 Naples

Five Below•Naples, FL
•Onsite

About The Position

The Merchandise Manager oversees merchandise receiving, organization, display execution, and inventory integrity while supporting daily store operations. The role may serve as Manager on Duty, oversee associates, support onboarding and training, and help drive sales and control expenses through merchandising, staff performance, and customer service. The position requires a flexible schedule to meet business needs, including day, evening, weekend, and potentially overnight shifts, as well as travel when required.

Requirements

  • High school graduate or equivalent.
  • Minimum 2 years of management experience.
  • Excellent verbal and written communication skills.
  • Ability to multitask.
  • Creative thinking.
  • Ability to maintain composure under pressure.
  • Must be at least 18 years old and able to perform the essential job functions in compliance with applicable laws.
  • Ability to work a flexible schedule, including day, evening, weekend, and potentially overnight shifts, and travel as required.
  • Ability to identify and discern email and printed instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
  • Ability to remain in a stationary, upright position for 80% of the time.
  • Frequently operate a cash register.
  • Frequently move merchandise weighing up to 25 lbs and place or remove merchandise at heights of 5–10 feet.
  • Frequently climb and descend ladders to retrieve and put away stock.
  • Frequently kneel, bend, twist, and stoop, including in the stock room and on the sales floor.
  • Frequently communicate and exchange accurate information with customers, managers, and coworkers, both in person and by telephone.
  • Frequently move across the sales floor and between the sales floor and stock room to assist customers and retrieve or put away merchandise.

Nice To Haves

  • College experience preferred.

Responsibilities

  • Oversee receiving, unpacking, and organizing new stock so items are efficiently placed on the sales floor.
  • Manage setup and maintenance of displays, signage, promotions, resets, and seasonal updates in accordance with corporate guidelines.
  • Manage store opening and closing processes, including securing cash, locking doors, setting alarms, and preparing for daily operations.
  • Serve as Manager on Duty when needed, taking responsibility for store operations, staff management, customer service, and urgent issues.
  • Help oversee daily activities of store associates and ensure effective performance and excellent customer service.
  • Support associate onboarding and ongoing training in store policies, product knowledge, and operational procedures.
  • Drive store sales and control expenses by optimizing merchandising, staff performance, and customer service.
  • Execute the market plan by arranging products and signage according to corporate guidelines and keeping promotional materials properly displayed and updated.
  • Ensure execution of the company Inventory Integrity process.
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