Merchandise Manager Gaithersburg Sq MD

Five Below•Gaithersburg, MD
•Onsite

About The Position

The Merchandise Manager oversees merchandise receiving, stocking, displays, and promotional execution, while supporting daily store operations and associate performance. The role may serve as Manager on Duty and take responsibility for store operations, staff management, customer service, and urgent issues. The position is hourly, starts at $21.00, and is based in Gaithersburg, Maryland. A flexible schedule is required to meet business needs, including day, evening, weekend, and potentially overnight shifts and travel as required.

Requirements

  • High school graduate or equivalent.
  • At least 2 years of management experience.
  • Excellent verbal and written communication skills.
  • Ability to multitask.
  • Creative thinking.
  • Ability to maintain composure under pressure.
  • Ability to work a flexible schedule, including days, evenings, weekends, and potentially overnight shifts; travel may be required.
  • Must be at least 18 years old and able to perform the essential job functions in compliance with applicable laws.
  • Frequently operate a cash register; move merchandise weighing up to 25 pounds; place and remove merchandise at heights of 5–10 feet; and use ladders.
  • Frequently kneel, bend, twist, stoop, move across the sales floor and between the sales floor and stock room, and communicate with customers and coworkers in person and by telephone.
  • Remain in a stationary, upright position for 80% of the time.
  • Identify and understand email and printed instructions concerning merchandise layouts, associate schedules, and standard operating procedures.

Nice To Haves

  • College experience preferred.

Responsibilities

  • Oversee receiving, unpacking, and organizing new stock so merchandise is placed on the sales floor efficiently.
  • Manage the setup and maintenance of displays, accurate signage, and promotions for assigned store sections, following corporate guidelines for resets and seasonal updates.
  • Manage store opening and closing procedures, including securing cash, locking doors, setting alarms, and preparing for daily operations.
  • Act as Manager on Duty when needed, taking responsibility for store operations, staff management, customer service, and urgent issues.
  • Help oversee daily activities of store associates and support effective performance and excellent customer service.
  • Support associate onboarding and ongoing training in store policies, product knowledge, and operational procedures.
  • Drive store sales and control expenses by optimizing merchandising, associate performance, and customer service.
  • Execute the market plan by arranging products and signage according to corporate guidelines and keeping promotional materials properly displayed and updated.
  • Ensure execution of the company Inventory Integrity process.
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