Merchandise Manager Gaithersburg Sq MD

Five Below•Gaithersburg, MD

About The Position

The Merchandise Manager supports store operations and sales by overseeing stock receiving, merchandising, displays, and promotional execution. The role may serve as Manager on Duty, take responsibility for opening or closing the store, and help guide associates through daily work, onboarding, and training. The position requires a flexible schedule that may include day, evening, weekend, and overnight shifts, as well as travel as required. The role is hourly and starts at $21.00.

Requirements

  • High school graduate or equivalent.
  • Minimum 2 years of management experience.
  • Excellent verbal and written communication skills.
  • Ability to multitask.
  • Creative thinking.
  • Ability to maintain composure under pressure.
  • At least 18 years old and able to perform all essential job functions in compliance with applicable federal, state, and local laws.
  • Ability to work a flexible schedule to meet business needs, including day, evening, weekend, and potentially overnight shifts, and travel as required.
  • Ability to identify and discern email and printed instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
  • Ability to remain in a stationary, upright position for 80% of the time.
  • Frequently operate a cash register; move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5–10 feet; climb and descend ladders; kneel, bend, twist, and stoop; move across the sales floor and between the sales floor and stockroom; and communicate accurately with customers, managers, and coworkers in person and by telephone.

Nice To Haves

  • College experience preferred.

Responsibilities

  • Oversee receiving, unpacking, and organizing new stock so items are placed on the sales floor efficiently.
  • Manage setup and maintenance of displays in assigned store sections, ensuring accurate signage and properly highlighted promotions while following corporate reset and seasonal-update guidelines.
  • Manage store opening and closing procedures, including securing cash, locking doors, setting alarms, and preparing for daily operations.
  • Act as Manager on Duty when needed, taking responsibility for store operations, staff management, customer service, and urgent issues.
  • Help oversee associates' daily activities and ensure effective job performance and excellent customer service.
  • Support associate onboarding and ongoing training on store policies, product knowledge, and operational procedures.
  • Drive store sales and control expenses by seeking ways to improve merchandising, staff performance, and customer service.
  • Execute the market plan by arranging products and signage according to corporate guidelines and keeping promotional materials properly displayed and updated.
  • Ensure execution of the company Inventory Integrity process.
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