Merchandise Manager - 8302 Portsmouth

Five Below • Portsmouth, VA

23h • Onsite

About The Position

The Merchandise Manager oversees merchandise receiving, stocking, displays, store opening and closing, and daily store operations. The role supports associate performance and training, drives sales, controls expenses, executes merchandising plans, and ensures the company’s Inventory Integrity process is followed. The manager may act as Manager on Duty and take responsibility for store operations, staff, customer service, and urgent issues. This position requires a flexible schedule that may include day, evening, weekend, and overnight shifts, as well as travel when required. It is an hourly position starting at $16.00.

Requirements

• High school graduate or equivalent.
• At least 2 years of management experience.
• Excellent verbal and written communication skills.
• Ability to multitask.
• Creative thinking.
• Ability to maintain composure under pressure.
• At least 18 years old and able to perform the essential job functions in compliance with applicable federal, state, and local laws.
• Ability to work a flexible schedule, including days, evenings, weekends, and potentially overnight shifts, and travel as required.
• Ability to identify and discern email and printed instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
• Ability to remain in a stationary, upright position for 80% of the time.
• Ability to frequently operate a cash register; move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5–10 feet; climb ladders; kneel, bend, twist, and stoop; move across the sales floor and to and from the stock room; and communicate accurately with customers, managers, and coworkers in person and by telephone.

Nice To Haves

• College experience preferred.

Responsibilities

• Oversee receiving, unpacking, and organizing new stock so items are placed efficiently on the sales floor.
• Manage displays for assigned store sections, ensuring signage and promotions are accurate and following corporate reset and seasonal-update guidelines.
• Manage store opening and closing procedures, including securing cash, locking doors, setting alarms, and preparing for daily operations.
• Act as Manager on Duty when needed, taking responsibility for store operations, staff management, customer service, and urgent issues.
• Help oversee daily activities of store associates and support effective performance and customer service.
• Support associate onboarding and ongoing training in store policies, product knowledge, and operational procedures.
• Drive store sales and control expenses by optimizing merchandising, staff performance, and customer service.
• Execute the market plan by arranging products and signage according to corporate guidelines and keeping promotional materials properly displayed and updated.
• Ensure execution of the company Inventory Integrity process.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED