Merchandise Coordinator- Full time

TJX•Stow, OH

1d•Onsite

About The Position

The Merchandise Coordinator is responsible for executing receiving and merchandising standards and ensuring Associates process merchandise efficiently and effectively as a team. The role supports an excellent customer experience by engaging with customers, keeping the store clean and organized, and modeling exceptional customer service. The coordinator orchestrates truck delivery and prioritizes merchandise processing onto the sales floor; trains and mentors Associates on merchandising and processing principles; and ensures merchandise is properly tagged, hung, secured, and coded. The role coordinates with the Coordinator on Duty to maintain the efficient flow of goods, monitors team productivity, organizes back stock, and upholds merchandising, signage, backroom cleanliness, and recovery standards. Additional responsibilities include supporting recycling and hazardous-waste compliance where applicable, communicating priorities and progress, providing and accepting feedback, partnering with Management on training needs, and ensuring adherence to labor laws and company policies. The role also promotes credit and loyalty programs, supports shrink-reduction goals, and maintains safety awareness. Other duties may be assigned.

Requirements

Able to work a flexible schedule, including nights and weekends.
Superior communication and organizational skills, with attention to detail.
Capable of multitasking and responding appropriately to changes in direction or unexpected situations.
Team player who works effectively with peers and supervisors.
Capable of lifting heavy objects, with or without reasonable accommodation.
Able to train others.
One year of retail experience and six months of leadership experience.

Responsibilities

Execute receiving and merchandising standards while ensuring Associates process merchandise efficiently and effectively as a team.
Engage and interact with customers, maintain a clean and organized store, and role-model exceptional customer service.
Promote a positive internal and external customer experience and a culture of honesty and integrity; maintain confidentiality.
Orchestrate truck delivery and prioritize processing merchandise onto the sales floor.
Train and mentor Associates on established merchandising and processing principles.
Ensure merchandise is properly tagged, hung, secured, and coded.
Communicate with the Coordinator on Duty to ensure the efficient flow of goods to the sales floor.
Ensure Associates complete tasks and activities according to the store plan, prioritizing as needed.
Monitor team productivity and coach Associates as necessary.
Organize and rotate back stock for easy replenishment.
Maintain merchandising philosophy and signage standards, and uphold backroom organization, cleanliness, and recovery standards.
Ensure compliance with recycling and, where applicable, hazardous-waste programs.
Communicate priorities accurately and effectively with management and Associates and provide progress updates.
Provide and accept recognition and constructive feedback.
Partner with Management on Associate training needs to increase effectiveness.
Ensure adherence to labor laws, policies, and procedures.
Promote credit and loyalty programs.
Support and participate in store shrink-reduction goals and programs.
Promote safety awareness and maintain a safe environment.
Perform other duties as assigned.

Benefits

Associate discount
Employee assistance program (EAP)
Smoking cessation assistance
Bereavement benefit
401(k) with Associate contributions
Child care and cell phone discounts
Pet insurance
Legal insurance
Credit union
Referral bonuses
For Associates meeting service or hours requirements: 401(k) match; medical, dental, and vision coverage; health savings account (HSA); health care flexible spending account (FSA); life insurance; short- and long-term disability; paid parental leave; paid holidays, vacation, and sick leave; auto and home insurance discounts; scholarship program; adoption assistance
Competitive salary and benefits package