MERCHANDISE ASSOCIATE – The MDen (Official Team Store of Michigan Athletics), LGM

ASM Global•Ann Arbor, MI

2d•Onsite

About The Position

Legends is seeking a Merchandise Associate for The MDen, the Official Team Store of Michigan Athletics. Legends is a leader in designing, planning, and realizing exceptional experiences in sports and entertainment. Legends Global Merchandise provides a customized, customer-centric, omnichannel shopping experience for fans, setting the standard for in-venue, e-commerce, and pop-up operations. This role is responsible for creating the ultimate game day experience by providing legendary customer service, excellent merchandise display, and attention to detail. The ideal candidate has a passion for retail, an outgoing personality, enjoys selling, working in teams, and building relationships with fans.

Requirements

Ability to perform each essential duty at the highest levels
Provide an exciting, positive, and fun environment for our diverse team & fan base
Greet guests & ascertain their interest, so you may make sales recommendations
Excellent accuracy when using POS systems
Demonstrate ownership in cleaning, re-stocking, & any other tasks assigned by supervisor
Present merchandise to increase sales with add-on items
Must be able to describe merchandise features, benefits, and explain use
Keep current on promotions & sales in store and events at the M-Den
Maintain inventory, merchandise placement, and accurate counts
Assist in inventory
Continually increase knowledge of products, facilities, and all events held at the University of Michigan
Other duties as assigned by supervisor
Must be able to read & implement plan-o-grams
Assist the Gift Shop set-up team with the merchandising of event gift shops including plan-o-grams, merchandise placement, inventory control, cleaning of shops & fixtures

Nice To Haves

Merchandising skills a plus

Responsibilities

Provide an exciting, positive, and fun environment for our diverse team & fan base
Greet guests & ascertain their interest, so you may make sales recommendations
Demonstrate excellent accuracy when using POS systems
Show ownership in cleaning, re-stocking, & any other tasks assigned by supervisor
Present merchandise to increase sales with add-on items
Describe merchandise features, benefits, and explain use
Keep current on promotions & sales in our stores, online, and at events for the MDen
Maintain inventory, merchandise placement, and accurate counts
Assist in inventory
Continually increase knowledge of products, facilities, and all events held at the University of Michigan
Other duties as assigned by supervisor
Read & implement plan-o-grams
Assist the store set-up team with the merchandising of event pop-ups including plan-o-grams, merchandise placement, inventory control, cleaning of shops & fixtures