B Level Technician

Brasada Ford•San Antonio, TX

4d•Onsite

About The Position

The Mercedes Service Technician B is a skilled-level technician who diagnoses and repairs vehicles in most areas and has expertise in particular areas of repair. The position is for someone who has previously worked as a C-level technician or performed equivalent duties. The technician performs repair-order work accurately and efficiently according to dealership and factory standards, diagnoses most malfunctions, and communicates with the service team about parts, additional work, and timing. The role also includes documenting work, road-testing vehicles when needed, maintaining a safe and orderly shop, and keeping current with manufacturer information and training.

Requirements

High school diploma or equivalent.
GM Certified.
Completion of automotive technical school, or two to four years of related experience and/or training, or an equivalent combination of education and experience.
At least one ASE certification; the classes and testing will be paid for by Mercedes-Benz of San Antonio.
Valid driver’s license.
Ability to read and interpret safety rules, operating and maintenance instructions, procedure manuals, business periodicals, professional journals, technical procedures, and governmental regulations.
Ability to present information effectively and respond to questions from managers, service advisors, customers, and the public.
Ability to perform basic arithmetic and compute rates, ratios, and percentages.
Ability to follow written, oral, or diagrammed instructions and handle problems involving several concrete variables in standardized situations.
Ability to meet the physical demands of the role, including frequently standing, walking, sitting, handling, reaching, climbing or balancing, stooping, kneeling, crouching, or crawling, and frequently lifting or moving up to 25 pounds.
Vision abilities including close, distance, and color vision, peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

Perform repair-order work efficiently and accurately in accordance with Mercedes-Benz of San Antonio and factory standards.
Diagnose the causes of most vehicle malfunctions and perform repairs.
Communicate with the Parts Professional to obtain needed parts.
Save and tag parts when a job is under warranty or when requested by the customer.
Inspect assigned vehicles to identify additional safety or service work that is required or recommended.
Immediately inform the service advisor when additional work is needed, outlined work is unnecessary, or repairs cannot be completed within the promised time.
Document work performed and recommended on the repair order.
Road-test vehicles when required or refer them to the test technician.
Participate in manufacturer-sponsored training programs, schools, and events, and keep up with manufacturer technical bulletins.
Supervise apprentice technicians when assigned.
Report machinery defects or malfunctions to a supervisor.
Keep customers’ vehicles clean and promptly notify service advisors of changes to a vehicle’s appearance or condition.
Keep the shop area neat and clean; maintain and return shop-owned tools and manuals to their proper place and condition.
Understand and comply with applicable federal, state, and local regulations, including hazardous-waste disposal and OSHA Right-to-Know requirements.
Operate tools and equipment safely and report safety issues immediately to management.
Perform other tasks as assigned.