B LEVEL TECHNICIAN
About The Position
The Chevrolet Service Technician B is a skilled-level technician who performs diagnosis and repair across vehicle systems and has specialized repair expertise. The role is intended for someone who previously worked as a C-level technician or performed equivalent duties. The technician performs work according to repair orders and Northside Chevrolet and factory standards, communicates repair needs and delays to service advisors, documents work, and maintains a safe, clean shop. The position reports to the Service Manager and has no supervisory responsibilities, though the technician may supervise assigned apprentice technicians.
Requirements
- High school diploma or equivalent.
- GM Certified.
- Completion of automotive technical school or two to four years of related experience and/or training, or an equivalent combination of education and experience.
- At least one ASE certification; technicians are required to obtain one.
- Valid driver’s license.
- Ability to read and interpret safety rules, operating and maintenance instructions, procedure manuals, business periodicals, professional journals, technical procedures, and governmental regulations.
- Ability to present information effectively and respond to questions from managers, service advisors, customers, and the public.
- Ability to perform basic arithmetic and compute rates, ratios, and percentages.
- Ability to apply common sense to written, oral, or diagrammed instructions and handle problems involving several concrete variables in standardized situations.
- Ability to meet the stated physical demands, including frequent standing, walking, sitting, hand use, reaching, climbing or balancing, stooping, kneeling, crouching, crawling, and lifting or moving up to 25 pounds.
- Ability to work around moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, electrical-shock risks, and usually very loud noise.
Responsibilities
- Perform repair-order work efficiently and accurately in accordance with Northside Chevrolet and factory standards.
- Diagnose the cause of most malfunctions and perform repairs.
- Communicate with the Parts Professional to obtain required parts.
- Save and tag parts when work is under warranty or when requested by the customer.
- Examine assigned vehicles to identify further required or recommended safety or service work.
- Immediately notify the service advisor if additional work is needed, listed work is unnecessary, or repairs cannot be completed within the promised time.
- Document all work performed and recommended on the repair order.
- Road-test vehicles when required or refer them to the test technician.
- Participate in manufacturer-sponsored training programs, schools, and events.
- Stay current with manufacturer technical bulletins.
- Supervise apprentice technicians when assigned.
- Report machinery defects or malfunctions to the supervisor.
- Keep customers’ vehicles clean and immediately notify service advisors of any change to a vehicle’s appearance or condition.
- Keep the shop area neat and clean.
- Maintain and account for shop-owned tools and manuals, returning them to the proper place and condition.
- Understand and comply with applicable federal, state, and local regulations, including hazardous-waste disposal and OSHA Right-to-Know requirements.
- Operate tools and equipment safely and immediately report safety issues to management.
- Perform other tasks as assigned.
Benefits
- Northside Chevrolet will pay for ASE certification classes and testing.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
