B Level Technician

Brasada Ford•San Antonio, TX

About The Position

The Chevrolet Service Technician B is a skilled-level technician who diagnoses and repairs vehicles across multiple areas and has a specialty in particular repair areas. The role is intended for someone who previously worked as a C-level technician or performed equivalent duties. The technician performs repair-order work efficiently and accurately according to Northside Chevrolet and manufacturer standards, diagnoses most malfunctions, and completes necessary repairs. The position also includes communicating with service advisors and parts staff, documenting work, maintaining a clean and safe shop, and keeping current with manufacturer information and training. The role requires a high school diploma or equivalent, GM certification, and completion of automotive technical school or two to four years of related experience and/or training, or an equivalent combination. Northside Chevrolet technicians must obtain at least one ASE certification; the company pays for the classes and testing. A valid driver’s license and one ASE certification are also listed under certifications, licenses, and registrations. The job involves frequent standing, walking, sitting, handling and feeling, reaching, climbing or balancing, and stooping, kneeling, crouching, or crawling. Employees must frequently lift or move up to 25 pounds. The work environment regularly involves moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock; noise is usually very loud. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Northside Auto Group is an equal opportunity employer and considers accommodation requests case by case.

Requirements

High school diploma or equivalent.
GM Certified.
Completed automotive technical school or two to four years of related experience and/or training, or an equivalent combination of education and experience.
Technicians employed by Northside Chevrolet are required to obtain at least one ASE certification; classes and testing are paid for by Northside Chevrolet.
Valid driver’s license.
Ability to read and interpret safety rules, operating and maintenance instructions, procedure manuals, business periodicals, professional journals, technical procedures, and governmental regulations.
Ability to present information effectively and respond to questions from managers, service advisors, customers, and the general public.
Ability to perform basic arithmetic with whole numbers, fractions, and decimals and compute rates, ratios, and percentages.
Ability to apply common-sense understanding to written, oral, or diagrammed instructions and address problems involving several concrete variables in standardized situations.
Ability to meet the physical demands of the job, including frequently lifting or moving up to 25 pounds, subject to reasonable accommodation.
Ability to work in an environment with moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, electrical-shock risk, and usually very loud noise.

Responsibilities

Perform repair-order work efficiently and accurately in accordance with Northside Chevrolet and factory standards.
Diagnose the cause of most malfunctions and perform repairs.
Communicate with the Parts Professional to obtain needed parts.
Save and tag job parts when work is under warranty or when requested by the customer.
Inspect assigned vehicles to determine whether additional safety or service work is required or recommended.
Immediately inform the service advisor if additional work is needed, listed work is unnecessary, or repairs cannot be completed within the promised time.
Document work performed and recommended on the repair order.
Road-test vehicles when required or refer them to the test technician.
Participate in manufacturer-sponsored training programs, schools, and events.
Keep abreast of manufacturer technical bulletins.
Supervise apprentice technicians when assigned.
Report machinery defects or malfunctions to the supervisor.
Keep customers’ cars clean and promptly notify service advisors of anything that changes a vehicle’s appearance or condition.
Keep the shop area neat and clean.
Maintain and account for shop-owned tools and manuals, returning them to the proper place and in the condition received.
Understand, keep abreast of, and comply with applicable federal, state, and local regulations, including hazardous-waste disposal and OSHA Right-to-Know requirements.
Operate tools and equipment safely and report safety issues immediately to management.
Perform other tasks as assigned.