Mental Health Worker

International SOS Government Medical Services • Concord, NH

7d

About The Position

The Mental Health Worker provides direct support to patients in an acute inpatient psychiatric environment. The role supports patient safety, therapeutic engagement, and recovery through observation, crisis response, daily living assistance, and collaboration with nurses, therapists, and other behavioral health professionals. The position helps maintain a structured treatment environment and supports patient participation in care and activities.

Requirements

• High school diploma, GED, or equivalent.
• Current BLS certification.
• Prior customer service experience in healthcare, hospitality, human services, or another high-interaction environment.
• Ability to work in an active patient care environment that may include prolonged standing, walking, behavioral health crisis response, and lifting up to 25 pounds.
• U.S. citizenship or Permanent Resident Card holder status.

Nice To Haves

• Previous experience in behavioral health, psychiatric, acute inpatient mental health, or related healthcare settings.
• Experience providing direct patient care, patient observation, supervision, or therapeutic support in a healthcare or human services environment.

Responsibilities

• Support patients with daily living activities, personal care needs, and supportive interactions while promoting dignity, independence, and recovery-focused care.
• Monitor, observe, and document patient behavior, and communicate changes in condition to support safety, treatment goals, and continuity of care.
• Assist with admissions, patient orientation, and care plan implementation while helping maintain a structured treatment environment.
• Facilitate group-based activities that encourage engagement, coping skills development, and participation in treatment.
• Respond appropriately to behavioral health crises.
• Support patient observation, supervision, and safe participation in appointments, approved activities, and other care-related events.
• Collaborate with nurses, therapists, and other interdisciplinary team members to support comprehensive behavioral health care.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Basic life insurance
• 401(k) plan
• Paid time off
• Annual bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED