Mental Health Worker I, Patient Support

Sutter Health•Auburn, WA

About The Position

Provides assistance and care for patients, ensuring that their psychiatric and physical needs are met. Gathers and reports observational data, assists with daily living, and monitors patient conditions. Builds patient and family cooperation through competent assessment, attentive monitoring and care, and effective communication. Follows applicable regulations, codes, policies, and procedures to protect privacy and safety and deliver patient care. The role includes helping patients with eating, bathing, and movement. This is a per diem/casual role with a varied shift schedule; listed shift hours are 8, with rotating weekend requirements.

Requirements

  • High school diploma or equivalent; equivalent experience may be accepted in lieu of the required degree or diploma.
  • Knowledge of mental health principles, views, and equipment used to treat patients with varying disorders.
  • Working knowledge of clinical diagnoses for the mental health population.
  • Ability to interpret information and instructions presented in written, oral, diagram, or schedule form.
  • Written and verbal communication skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.
  • Time-management and organizational skills, including prioritizing assignments and working within standardized procedures and scientific methods to meet deadlines.
  • General knowledge of computer applications, including Microsoft Office Suite (Word, Excel, and Outlook) and electronic health records (EHR).
  • Ability to work independently and as part of a team, including managing multiple tasks in an environment with interruptions.
  • Ability to identify, evaluate, and resolve standard problems by selecting appropriate solutions from established options.

Responsibilities

  • Provide assistance and care to patients, addressing psychiatric and physical needs.
  • Gather and report observational data and monitor patient conditions.
  • Assist patients with daily activities, including eating, bathing, and movement.
  • Communicate effectively with patients, families or support groups, and healthcare providers.
  • Follow applicable regulations, codes, policies, and procedures to protect patient privacy and safety.
  • Protect the privacy of patients’ protected health information (PHI).
  • Build collaborative relationships with peers and other healthcare providers to support departmental and organizational objectives.

Benefits

  • Eligible positions include a comprehensive benefits package.
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